This article presents a process evaluation of a unique approach to cultural awareness training designed to help correctional personnel provide a more ethical response to the cultural differences of offenders and to reduce conflict between personnel and offenders. Using moral development theory and cognitive learning theory, a human relations approach to cultural awareness training was used for more than 200 correctional personnel to assist them in improving their moral development levels. Analysis results indicate that the human relations approach may be helpful in providing personnel with new thinking patterns consistent with higher levels of moral development.
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