In 1990, the Federal Bureau of Prisons implemented an instrument for on-site management accountability known as the institution character profile (ICP). The ICP was designed to assess the quality of work life for staffers, the working and living conditions for inmates, the stability of the institution within its community setting, and the nature of the professional relationship between federal agencies. This article describes the dynamics of the ICP as both an expression of the Bureau of Prisons' organizational culture that reaffirms core management principals and an effective conduit to disseminate programmatic and operational policies.
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