Quality Circles and the British Police Service

Allen J. , “Quality Circles — A Survey of Quality Circles in the U.K.”, London: The Industrial Society, (1987).

Argyris C. , “Integrating the Individual and the Organization”, New York: John Wiley (1964).

Bradley D. Walker N. Wilkie R. , “Managing the Police”, Brighton: Wheatsheaf Books Limited (1986).

Butler A. , “Police Management”, Aldershot: Gower Publishing Company Limited, (1984).

Carter D. Gnagey J. , “A Japanese Management Technique Applied to Local Policing”, FBI Law Enforcement Bulletin, February 1987.

“Committee of Inquiry on the Police: Reports on Negotiating Machinery and Pay”: London: HMSO Cmnd. 7283, (1978).

Cuthbert D. Smith A. Sell R. , “Forming the Future through Working Together”, London: Work Research Unit Occasional Paper 30 (1984).

Dale B. Lees J. , “The Development of Quality Circle Programmes”, Sheffield: Manpower Services Commission, (1986).

Fraser V. Dale B. , “Quality Circle Failures — an Update”, (Occasional Paper No.8511), Manchester: Department of Managements Sciences, University of Manchester Institute of Science and Technology.

Goldthorpe J. Lockwood D. Beckhofer F. Platt J. , “The Affluent Worker: Industrial Attitudes & Behaviour”, Cambridge: Cambridge University Press, (1968).

Hayes B. , “Neighbourhood Policing” in Police , Vol. XIX, No.11, July 1987. Herzberg F. , “Work and the Nature of Man”, New York: World Publishing, (1966). Jones M. , “The Man on the Beat”, Policing , Vol.2, No.2, Summer, 1986. Lawler E. Mohram W. , “Quality Circles After the Fad”, Harvard Business Review, January/February 1985.

Likert R. , “The Human Organization: Its Management and Value”, New York: McGraw-Hill (1967).

Manolias M. Shaw M. , “A Preliminary Study of Stress in the Police Service: Conclusions and Recommendations as submitted to The ACPO Working Party on Police Stress”, London: Home Office SROB Human Factors Group (1983). Maslow A. , “Motivation and Personality”, New York: Harper & Row, (1964). McClain W. , “Focus on Quality Circles: In Quest of Improved Police Productivity”, The Police Chief, September 1983.

McGregor D. , “The Human Side of Enterprise”, New York: McGraw-Hill (1960). Miller C. , “What Does It All Mean?” Police Review , 22 May 1987. Mohr W.L. Mohr H.M. , “Quality Circles — Changing Images of People at Work”, Menlo Park, California: Addison Wesley Publishing Company, (1983). Police Requirements Support Unit: “An Introduction to Quality Circles”, (Unpublished Paper).

Preimsberger D. , “Carter Integrity Workshop”, FBI Law Enforcement Bulletin, June, 1986. Reiner R. , “The Blue Coated Worker — A Sociological Study of Police Unionism”, Cambridge: Cambridge University Press, (1978).

Robson M. , “Quality Circles in Action”, Aldershot: Gower Publishing Company Limited, (1984).

Russell S. , “Quality Circles in Perspective”, London: Work Research Unit Occasional Paper 24, (1983).

Schein E. , “Organizational Psychology”, New Jersey: Prentice-Hall Inc, (1970). Scottish Home & Health Department, Police Circular 2/85, “Manpower, Effectiveness and Efficiency in the Police Service: Objectives and Priorities”, (1985). Silverman D. , “The Theory of Organizations”, London: Heinmann, (1970). Smith D. , “Police and People in London, III: A Survey of Police Officers”, London: Policy Studies Institute, (1983).