Productivity and Vocational Skills in Services in Britain and Germany: Hotels

Abstract

Following previous comparisons by the National Institute of matched samples of manufacturing plants in Britain and Germany, this study applies similar methods to a branch of the services sector namely, the hotel industry. The objectives were to obtain measures of average productivity-differences between the countries in hotel- work, and to examine to what extent differences in equipment and training are important contributory factors. The paper discusses implications for schooling and training policies.