The Process of Choice of Health Care Plan and Provider: Development of an Integrated Analytic Framework

Acito, F. "Consumer Decision Making and Health Maintenance Organizations: A Review." Medical Care 16, no. 1 (1978): 1-13.

Ashcraft, M. , R. Penchansky , S. E. Berki , R. S. Fortus , and J. Gray . "Expectations and Experience of HMO Enrollees after One Year: An Analysis of Satisfaction, Utilization, and Costs." Medical Care 16, no. 1 (1978): 14-32.

Berki, S. E. , and M. L. F. Ashcraft . "HMO Enrollment: Who Joins What and Why; A Review of the Literature." Milbank Memorial Fund Quarterly 58, no. 4 (1980): 588-632.

Berki, S. E. , M. Ashcraft , R. Penchansky , and R. S. Fortus . "Enrollment Choice in a Multi-HMO Setting: The Roles of Health Risk, Financial Vulnerability, and Access to Care." Medical Care 15, no. 2 (1977): 95-114.

Berki, S. E. , R. Penchansky , R. Fortus , and M. L. Ashcraft . "Enrollment Choices in Different Types of HMOs: A Multivariate Analysis." Medical Care 16, no. 8 (1978): 682-697.

Buchanan, J. L. , and S. Cretin . "Risk Selection of Families Electing HMO Membership." Medical Care 24, no. 1 (1986): 39-51.

Califano, J. A. "Employer Health Costs: The Chrysler Experience, and Forecasts." Consultant 29, no. 1 (January 1989): 58-66.

Caper, P. "Defining Quality in Medical Care." Health Affairs 7, no. 1 (1988): 49-61.

Cleary, P.D. , and B. J. McNeil . "Patient Satisfaction as an Indicator of Quality Care." Inquiry 25, no. 2 (Spring 1988): 25-36.

Enthoven, A. , and R. Kronick . "A Consumer-Choice Health Plan for the 1990s." Parts 1, 2. New England Journal of Medicine 320, nos. 1 and 2 (1989a and 1989b): 29-37, 94-101.

Frank, R. G. , and W. P. Welch . "The Competitive Effects of HMOs: A Review of the Evidence." Inquiry 22, no. 3 (Summer 1985): 148-161.

Glassman, M. , and N. Glassman . "A Marketing Analysis of Physician Selection and Patient Satisfaction." Journal of Health Care Marketing 1, no. 4 (1981): 25-31.

Gray, J. "How Serious Are Employers about Cutting Health Costs? Very." Medical Economics (16 October 1989): 112-124.

Grazier, K. L. , W. C. Richardson , D. P. Martin , and P. Diehr . "Factors Affecting Choice of Health Care Plans." Health Services Research 20, no. 6, Part I (February 1986): 659-682.

Ham, F. L. "Automakers to Test HMO Rhetoric on Cost Savings, Quality." Physicians Financial News (15 September 1989): 1.

Herzlinger, R. E. "How Companies Tackle Health Care Costs: Part II." Harvard Business Review (September-October 1985): 108-120.

Herzlinger, R. E. , and D. Calkins . "How Companies Tackle Health Care Costs: Part III." Harvard Business Review (November-December 1985): 70-80.

Herzlinger, R. E. , and J. Schwartz . "How Companies Tackle Health Care Costs: Part I." Harvard Business Review (July-August 1985): 69-81.

Hickson, G. B. , D. W. Stewart , W. A. Altemeier , and J. W. Perrin . "First Step in Obtaining Child Health Care: Selecting a Physician." Pediatrics 81, no. 3 (1988): 333-338.

Himmelstein, D. U. , and S. Woolhandler . A National Health Program for the United States: A Physicians' Proposal." New England Journal of Medicine 320, no. 2 (1989): 102-108.

Iglehart, J. "Competition and the Pursuit of Quality: A Conversation with Walter McClure." Health Affairs 7, no. 1 (1988): 79-90.

Jensen, G. A. , M. A. Morrisey , and J. W. Marcus . "Cost Sharing and the Changing Pattern of Employer-Sponsored Health Insurance Benefits." Milbank Memorial Fund Quarterly 65, no. 4 (1987): 521-550.

Juba, D. A. , J. R. Lave , and J. Shaddy . "An Analysis of the Choice of Health Benefit Plans." Inquiry 17, no. 1 (Spring 1980): 62-71.

Klinkman, M. S. , and T. L. Schwenk . "How Patients Choose Physicians: Educational Implications of the New Medical Marketplace." Manuscript under review.

Lairson, D. R. , and J. A. Herd . "The Role of Health Practices, Health Status, and Prior Health Care Claims in HMO Selection Bias." Inquiry 24, no. 3 (Fall 1987): 276-284.

Lewis, K. "Comparison of Use by Enrolled and Recently Disenrolled Populations in a Health Maintenance Organization." Health Services Research 19, no. 1 (April 1984): 1-22.

Long, S.H. , R. F. Nettle , and C. W. Wrightson, Jr. "Employee Premiums, Availability of Alternative Plans, and HMO Disenrollment." Medical Care 26, no. 10 (1988): 927-938.

McClure, W. "Buying Right: Will Good Medicine Drive Out Bad?" The Psychiatric Hospital 19, no. 2 (1988): 57-62.

McGuire, T. G. "Price and Membership in a Prepaid Group Practice." Medical Care 19, no. 2 (1981): 172-183.

Mullen, P. "CIGNA Limits Premium Hikes in Unique Allied-Signal Contract." HealthWeek (14 March 1988): 6

Nelson, C. W. , and A. S. Goldstein . "Health Care Quality: The New Marketing Challenge." Health Care Marketing Review 14, no. 2 (1989): 87-95.

Piontkowski, D. , and L. H. Butler . "Selection of Health Insurance by an Employee Group in Northern California." American Journal of Public Health 70, no. 3 (1980): 274-276.

Roghmann, K. J. , J. W. Gavett , A. A. Sorenson , S. Wells , and R. Wersinger . "Who Chooses Prepaid Medical Care: Survey Results from Two Marketings of Three New Prepayment Plans." Public Health Reports 90, no. 6 (1975): 516-527.

Scammon, D. L. "Self-funded Health Benefits Plans: Marketing Implications for PPOs and Employers." Journal of Health Care Marketing 9, no. 1 (1989): 5-16.

Scitovsky, A. A. , N. McCall , and L. Benham . "Factors Affecting the Choice between Two Prepaid Plans." Medical Care 16, no. 8 (1978): 600-681.

Short, P. F. "Trends in Employee Health Benefits." Health Affairs 7, no. 2 (1988): 186-196.

Sorensen, A. A. , and R. P. Wersinger . "Demographic Characteristics and Prior Utilization Experience of HMO Disenrollees Compared with Total Membership." Medical Care 20, no. 12 (1982): 1188-1196.

Stewart, D. W. , G. B. Hickson , C. Pechmann , S. Koslow , and W. A. Altemeier . "Information Search and Decision Making in the Selection of Family Health Care." Journal of Health Care Marketing 9, no. 2 (1989): 29-39.

Stewart, D. W. , G. B. Hickson , C. Ratneshwar , C. Pechmann , and A. Altemeier . "Information Search and Decision Strategies among Health Care Consumers." In Advances in Consumer Research. Vol. 12. Edited by E. Hirschman and M. Holbrook . Ann Arbor, MI: Association for Consumer Research, 1987.

Travis, M. , G. Russell , and S. Cronin . "Determinants of Voluntary HMO Disenrollment: An Examination of Consumer Behavior." Journal of Health Care Marketing 9, no. 1 (1989): 75-76.

Welch, W. P. , and R. G. Frank . "The Predictors of HMO Enrollee Populations: Results from a National Sample." Inquiry 23 (1986): 16-22.

Wouters, A. V. , and J. Hester . "Patient Choice of Providers in a Preferred Provider Organization." Medical Care 26, no. 3 (1988): 240-255.