Evaluation research on changing social service systems has been
plagued with problems attributed to a lack of the stability required for
rigorous evaluation designs. The authors present an alternative concep
tualization scheme and model which permits evaluation to be done in
such changing environments. The authors distinguish among sets,
strategies, and programs and identify a time perspective in the use of
evaluative criteria that focus on client relationships both within and
outside programs. The model described should Permit research teams to
address system administration concerns while at the same time taking
advantage of the natural changing setting for testing theoretical proposi
tions.
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