Abstract
Will automatic selling grow to dominate certain fields of retailing?
For many years European retailers have set up coin-operated machines in front of their stores, offering goods after closing hours and on holidays. Recently some have been experimenting with completely automatic retailing.
This article describes the latest developments in this growing trend, stressing the important role played by technical, marketing, and psychological factors.
Get full access to this article
View all access options for this article.
