Book Review: Greg J. Bamber,Jody Hoffer Gittell,Thomas A. Kochan and Andrew von Nordenflycht,Up in the Air: How Airlines can Improve Performance by Engaging their Employees. Ithaca,NY: ILR Press,2009. xi + 213 pp. (pbk)

Book Review: Greg J. Bamber,Jody Hoffer Gittell,Thomas A. Kochan and Andrew von Nordenflycht,Up in the Air: How Airlines can Improve Performance by Engaging their Employees. Ithaca,NY: ILR Press,2009. xi + 213 pp. (pbk)

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