Although a large body of literature has addressed many of the issues relating to flexible working from both a supply and demand perspective, less attention has focused on situations where these two positions conflict. This research explores a secondary, qualitative data set consisting of over 200 cases of alleged family responsibilities discrimination reported to a community advocacy organization in Brisbane, Australia. Findings indicate that discord in the work environment occurs in relation to (1) requests for part-time work; (2) altered duties during or after maternity leave; (3) requests for changes to rostered work hours; (4) having to take leave to care for sick children; and (5) opportunities for recruitment or promotion. Direct family responsibilities discrimination was evident in only six cases, while the remainder were indirect. A small number of cases were formally lodged for redress although financial compensation was limited. Economic factors such as a shrinking labour force highlight the importance of finding solutions to situations where business imperatives and the well-being of families collide.
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