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Abstract

This study investigated whether Ss were as willing to express their feelings over the telephone as in face to face interviews. Eighty experimental interviews between 160 strangers were conducted under a fixed model 2 × 2 × 2 factorial design. The factors investigated were: (a) interview mode, i.e., telephone vs. face to face; (b) sex of interviewee; and (c) sex of interviewer. Three-way analysis of variance showed no significant differences in the mean number of interviewees' total self-references, affective self-references, or the ratio of affective to total self-references (ASR/TSR) between the two interview modes. Highly statistically significant F ratios were found for differences between male and female interviewees on the three variables: females made more self-references, more affective self-references, and had a higher ASR/TSR ratio than males. Possible explanations for these findings are discussed and replication using actual therapy interviews is urged.

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Affective Self-Disclosure in Telephone Versus Face To Face Interviews

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