Although many have argued that listening is particularly important in organizations,
few studies have examined listening and listening skills in this context. This study ex
amined relationships between listening, communication related abilities, employee
level in an insurance company, and upward mobility. The results indicated significant
positive relationships between listening and other social cognitive and communicative
abilities. While findings suggested that nonsupervisors tended to possess better listen
ing abilities than supervisors, there was some evidence that better listeners were in
higher levels of the organization and were more upwardly mobile.
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