Small talk means a great deal in a manufacturing plant. Fourteen super
visors indicate that it has some bearing on establishing a positive climate
for future communication. The effective supervisor knows when to en
gage a worker in small talk in order to influence the worker's attitudes.
Get full access to this article
View all access options for this article.
References
1.
Herbert E. Meyer , "How the Boss Stays In Touch With The Troops ." Fortune, June, 1975, p. 153.
2.
Ibid.
3.
Ibid.
4.
Bronislaw Malinowski, "The Problem of Meaning in Primitive Languages," in The Meaning of Meaning A Study of The Mean Influence of Language Upon Thought and of The Science of Symbolism, New York: Harcourt, Brace & Co., Inc., 1930, p. 315.
5.
In a letter to the writer, Blumenthal expressed an interest in seeing the results of the study.
