This study was designed to investigate new ways of reducing upward com
munication distortion. The independent variables of channel of communi
cation and anonymity were employed to determine their relative effects
on satisfaction with upward communication and distortion of upward
communication. The results indicated that subjects'satisfaction with the
channel varied as a function of the channel used; satisfaction with upward
communication varied as a function of the channel used. Subjects' percep
tions of how openly they communicated varied as a function of the
channel used.
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