Karoly, L.A., & Panis, C.W.A. ( 2004). The 21st century at work: Forces shaping the future workforce and workplace in the United States. Santa Monica, CA: RAND Corporation. Retrieved October 17, 2008, from http://www.rand.org/pubs/monographs/2004/RAND_MG164.sum.pdf
2.
Kienzler, D., & David, C. ( 2003). After Enron: Integrating ethics into the professional communication curriculum. Journal of Business and Technical Communication, 17, 474-489.
3.
Poncini, G. ( 2004). Discursive strategies in multicultural business meetings . Bern, Switzerland: Peter Lang .
