Alkhazraji, K.M., Gardner, W.L. III, Martin, J.S., & Paolillo, J.G.P. (1997). The acculturation of immigrants to U.S. organizations. Management Communication Quarterly , 11, 217-265.
2.
Golen, S. (1990). A factor analysis of barriers to effective listening . The Journal of Business Communication, 27, 25-36.
