This paper describes an experiment designed to improve communication in a managerial workgroup. The experiment involved the use of laboratory (experience-based) education (Bradford, Gibb, & Benne, 1964; Bennis & Schein, 1965) and wvas designed on the assumption that improvement of communication in managerial workgroups enhances task effectiveness.
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Bennis, W., & Schein, E.Personal and organizational change through group methods: The laboratory approach. New York: Wiley, 1965.
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Bradford, L. P., Gibb, J. R., & Benne, K. D. (Eds.) T-group theory and laboratory method: Innovation in re-education. New York: Wiley, 1964.
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Buchanan, P.Evaluating the effectiveness of laboratory training in industry. Explorations in human relations training and research, No. i. Washington, D.C.: National Training Laboratories, National Education Association, 1965.
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Bunker, D.Individual applications of laboratory training. J. appl. Behav. Sci., 1965, 1 (2), 131-147.
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Gibb, J.Climate for trust formation. In L. P. Bradford, J. R. Gibb, & K. D. Benne (Eds.), T-group theory and laboratory method: Innovation in re-education. New York: Wiley, 1964. Pp. 279-309.
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Miles, M. B.Changes during and following laboratory training: A clinical-experimental study. J. appl. Behav. Sci., 1965, 1 (3), 215-242.
