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Abstract

Enduring forms of bias and discrimination are well documented and pervasive in many organizations fueling costly patterns of destructive cross-cultural and multicultural conflict. Changes in these dynamics are often slow and beset with setbacks. In this article, we present a dynamical systems model of multicultural organizational change, which outlines how leveraging tension from such conflict can help break down destructive multicultural attractors, or change-resistant patterns of intergroup bias and discrimination, and help promote more constructive attractors through increased institutional accountability for enacting fair and just workplace reforms. By recognizing the complex and dynamic nature of attractor patterns of bias and discrimination and working with the resulting tensions optimally and strategically, we propose that they can provide energy and will for reforms that transform chronic patterns of multicultural relations from destructive to constructive.

Keywords

multiculturalism conflict dynamical systems discrimination social inequality organizations

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Promoting Constructive Multicultural Attractors: Fostering Unity and Fairness From Diversity and Conflict

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