Ignacio Aquilar . "Initial contacts with Mexican American", Social Work, May, 1972, page 66.
2.
Felix Biestek.Casework Relationship, page 25.
3.
Esther Fibush . "The White Worker and the Negro Client", Social Casework, Vol. XVI, (May, 1964), page 274.
4.
Felix Biestek.The Casework Relationship, University Books, London: Forth Impression, 1967, page 72.
5.
Ibid. page 90.
6.
Ossie Davis. "The English Language is my Enemy", in Arthur C. Smith, Language, Communication and Rhetoric in Black America, Harper & Row, New York, 1972 , page 74,
7.
Felix Biestek.The Casework Relationship, University Books, London: Fourth Impression, 1967, page 103.