A Holistic Approach to Productivity

Arnett, Harold E. and Schmeichel, Neil R. (1984) Increasing Productivity in the United States: A Political, Social and Economic Policy Approach. New Jersey: National Association of Accountants.

Balk, Walter , Bouckaert, Geert and Bronner, Kevin (1989) 'Notes on the Theory and Practice of Government Productivity Improvement', Public Productivity and Management Review 13 (2, Winter): 117-131.

Baumol, William and McLennan, Kenneth (1985) Productivity Growth and US Competitiveness. New York: Oxford University Press.

Botkin, James , Dimancescu, Dan and Stata, Ray (1984) Global Stakes: The Future of High Technology in America. New York: Penguin.

Bouchering, Thomas E. , Pommerehne, Werner W. and Schneider, Frederich (1982) 'Comparing the Efficiency of Private and Public Production: The Evidence of Five Countries', Zeitschriftfiir Nationalokonomie supplement 2: 127-156.

Brinkerhoff, Robert O. and Dressler, Dennis E. (1990) Productivity Measurement: A Guide for Managers and Evaluators. London: Sage.

Bursstein, Carolyn and Sedlak, Kathleen (1988) 'The Federal Productivity Improvement Effort: Current Status and Future Agenda', National Productivity Review (Spring): 122-124.

Butler, Melvin L. (1990) 'Quality Leadership Equals Quality Service', Bureaucrat (Summer): 44-46.

Caldwell, Lynton K. (1988) The Administrative Theories of Hamilton and Jefferson: Their Contribution to the Thought on Public Administration. New York: Holmes & Meier.

Carter, Neil (1991) 'Learning to Measure Performance: The Use of Indicators in Organizations', Public Administration 69: 85-101.

Cohen, Steven and Brand, Ronald (1990) 'Total Quality Management in the US Environmental Protection Agency', Public Productivity and Management Review (Fall): 99-115.

Crosby, Philip B. (1979) Quality is Free: The Art of Making Certain. New York: McGraw-Hill.

Curry, Martha and France, Joan (1990) 'Meeting the Quality Improvement Challenge with Teamwork', Journal of Quality Progress (Jul./Aug.): 42-45.

Davis, Perry (1986) (ed.) Public-Private Partnerships: Improving Urban Life. New York: Academy of Political Science.

Deming, W. Edwards (1986) Out of Crisis. Cambridge: MIT Center for Advanced Engineering Study.

Denison, Edward F. (1989) Estimates of Productivity Change by Industry. Washington, DC: Brookings Institute.

Drucker, Peter F. (1989) New Realities in Government and Politics. New York: Harper & Row.

Drucker, Peter F. (1991) 'Japan: New Strategies for a New Reality', Wall Street Journal (2 Oct.): A1-A1.

Dudley, Larkin S. and Rood, Sally A. (1989) 'Technology Commercialization: Combining Public and Private', Policy Studies Journal 18(1): 188-202.

Farrell, Christopher (1990) 'Why We Should Invest in Human Capital', Business Week (17 Dec.): 88-90.

Federal Quality Institute (1991) Total Quality Management in the Federal Government. Washington: Federal Quality Institute.

Goldenkoff, Robert (1989) 'An Emerging Federal Policy Issue: Foreign Participation in Basic US Research', Policy Studies Journal 18(1): 111-123.

Gulick, Luther (1937) 'Science, Values and Public Administration', in L. Gulick and L. Urwick (eds) Papers on the Science of Administration. New York: Institute of Public Administration.

Gupta, Udayan (1991) 'US Biotechnology Industry's Growth is Hindered by Bottlenecks, Study Finds', Wall Street Journal (29 Oct.): B4-B4.

Hayek, F. A. (1989) The Fatal Conceit: The Errors of Socialism. New York: Routledge.

Hemming, Richard and Mansoor, Ali M. (1988) 'Privatization and Public Enterprise', Occasional Paper No. 56. Washington: International Monetary Fund.

Imai, Masaaki (1986) Kaizen: The Key to Japan's Competitive Success. New York: Random House.

Ishikawa, Kaoru (1985) What is Quality Control? The Japanese Way. Englewood Cliffs, NJ: Prentice Hall.

Jablonski, Mary , Kruze, Kent and Otto, Phyllis Flohr (1990) 'Hours at Work: A New Base for BLS Productivity Statistics', Monthly Labor Review (Feb.): 17-24.

Juran, Joseph M. (1982) Management and Quality. Connecticut: Juran.

Kelly, Rita Mae (1988) Promoting Productivity in the Public Sector: Problems, Strategies and Prospects. New York: St Martin's Press.

Lenway, S. A. (1985) The Politics of US International Trade: Protection, Expansion and Escape. Boston: Putnam.

Lodge, G. C. and Crum, W. C. (1985) 'US Competitiveness: The Policy Triangle', Harvard Business Review (Jan.-Feb.): 34-52.

Lynch, Thomas and Sekwat, Alex (1991) 'Regional Trade Blocs: Implications for Public Administration Reform in the US', International Review of Administrative Sciences 57: 527-541.

Mahoney, Thomas A. (1988) 'Productivity Defined: The Relativity of Efficiency, Effectiveness and Change', in John P. Campbell and Richard J. Campbell (eds) Productivity in Organizations: New Perspectives from Industrial and Organizational Psychology. San Francisco: Jossey-Bass.

Martin, Dan (1990) 'The Management Classics of Public Productivity', Public Productivity and Management Review XIV (1, Fall): 35-52.

McClintock, Brent (1991) 'Trade, Competitiveness and U.S. Economic Prospects: A Critique of the Cuomo Report', Journal of Economic Issues 25(2): 355-363.

McCraw, Thomas K. (1984) 'The Public and Private Spheres in Historical Perspective', in Harvey Brooks , Lance Lieberman and Corrine S. Schelling (eds) Public Private Partnership: New Opportunities for Meeting Social Needs. Cambridge: Ballinger.

Milakovich, Michael E. (1990) 'Total Quality Management for Public Sector Productivity Improvement', Public Productivity and Management Review XIV (1, Fall): 19-32.

Mitroff, I.I. and Mohrman, S.A. (1987) 'The Slack is Gone: How the United States Lost Its Competitive Edge in the World Economy', Academy of Management Executive 1: 65-70.

Muir, Andrew (1989) 'A Global Perspective on Productivity', Management Services 33:12-22.

National Technical Institute (1984) Productivity Growth: A Better Life for America, White House Conference on Productivity. Washington: National Technical Institute.

Niskanen, William (1991) 'Vision for the 1990's', Mid-Atlantic Journal of Business 47: 1-4.

Ohmae, Kenichi (1990) The Borderless World: Power and Strategy in the Interlinked Economy. New York: Harper Perennial.

Olsen, Mancur (1982) The Rise and Decline of Nations. New Haven, CT: Yale Press.

Ouchi, William (1984) M-Form Society: How American Teamwork Can Recapture the Competitive Edge. Reading, MA: Addison-Wesley.

Pritchard, Robert D. (1990) Measuring and Improving Organizational Productivity. New York: Praeger.

Pryke, Richard (1982) 'Comparative Performance of the Public and Private Enterprise', Fiscal Studies 3 (July): 68-81.

Quinn, J. B. and Gagnon, C. E. (1986) 'Will Services Follow Manufacturing in Decline?', Harvard Business Review (Nov.-Dec.): 95-103.

Rahm, Dianne (1989) 'Federal Efforts to Enhance US International Competitiveness: The Encouragement of Domestic Cooperation', Policy Studies Journal 18(1): 89-99.

Rauch, Jonathan (1991) 'Now It's Producerism', National Journal (27 July): 1851-1856.

Reich, Robert B. (1991) The Work of Nations. New York: Knopf.

Ridley, C. and Simon, Herbert (1938) Measuring Municipal Activities: A Survey of Suggested Criteria and Reporting Forms for Appraising Administration. Chicago: International City Managers Association.

Siegel, Gilbert B. , Clayton, Ross and Kovoor, Sarah (1990) Public Productivity and Management Review XIII (3): 215-222.

Taylor, Frederick (1911) Principles of Scientific Management. New York: Harper & Row.

Tuttle, T. C. (1983) 'Organizational Productivity: A Challenge for Psychologists', American Psychologist 38: 479-486.

US Committee for Economic Development, Research and Policy Committee (1983) Productivity Policy: Key to the Nation's Economic Future. Washington, DC: Committee for Economic Development.

Watson, Douglas J. , Juster, Robert J. and Johnson, Gerald W. (1991) 'Institutionalized Use of Citizen Surveys in the Budgetary and Policy Making Process: A Small City Case Study', Public Administration Review 51(3, May/June): 232-239.

Webster's Third New International Dictionary (1983) Springfield: G & C Merriam.