Rejoinder to Ed Bruning

Abstract

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References

Erin Research Inc. (1998) Citizens First. Ottawa: Canadian Centre for Management Development.

Erin Research Inc. (2000) Citizens First 2000. Toronto: Institute of Public Administration of Canada.

Erin Research Inc. (2003) Citizens First 3. Toronto: Institute of Public Administration of Canada.

Flumian, M. , Coe, A. and Kernaghan, K. ( 2007) ‘Transforming Service to Canadians: The Service Canada Model’, International Review of Administrative Sciences 73(4): 557-68.