Efforts in Organization Transformation: Getting your Money’s Worth

Argyris, C. and Schon, D. (1996) Organizational Learning, 2nd edn. Reading, MA: Addison-Wesley.

Barzelay, M. (1992) Breaking through Bureaucracy. Berkeley, CA: University of California Press.

Battalino, J. , Beutler, L. and Shani, A. B. (1996) ‘Large-system Change Initiative: Transformation in Progress at the California Department of Corrections’, Public Productivity & Management Review 20(1): 24–44.

Bridges, W. (1992) The Character of Organizations. Palo Alto, CA: Consulting Psychologists Press.

Collins, J. and Porras, J. (1994) Built to Last. New York: HarperCollins.

Daft, R. and Lewin, A.Y. (1993) ‘Where are the Theories for the “New” Organizational Forms?’, Organization Science 4(4): i–vi.

Dahl, R. (1975) After the Revolution? Authority in a Good Society. New Haven, CT: Yale University Press.

Dixon, N. (1994) The Organizational Learning Cycle. London: McGraw-Hill.

Drucker, P. (1995) Managing in a Time of Great Change. New York: Truman Talley.

Elden, M. and Sanders, S.L. (1996) ‘Vision-based Diagnosis: Mobilizing for Transformational Change in Public Organizations’, Public Productivity and Management Review 20(1): 11–23.

Golembiewski, R.T. (1985) Humanizing Public Organization. Mt Airy, MD: Lomond.

Goss, T. , Pascale, R. and Athos, A. (1993) ‘The Reinvention Roller Coaster: Risking the Present for a Powerful Future’, Harvard Business Review 7(16): 97–108.

Halachmi, A. (1995) ‘Re-engineering in the Public Sector: Some Issues and Considerations’, International Review of Administrative Sciences 61: 329–341.

Jusko, J. (1999) ‘Always Lessons to Learn: 1998’s America’s Best Plant Finalists Share Words of Wisdom for Other Manufacturers in Search of Excellence’, Industry Week (15 Feb.): 23–30.

Kaplan, R.S. and Norton, D. P. (1996) The Balanced Scorecard: Translating Strategy into Action. Boston, MA: Harvard Business School Press.

Kettl, D.F. (1994) Reinventing Government?, Report No. CPM 94–92. Washington, DC: Brookings Institution.

Lilikrank, P. and Kano, N. (1989) Continuous Improvement. Ann Arbor, MI: University of Michigan Press.

Meyer, M.W. (1979) Change in Public Bureaucracies. Cambridge, UK: Cambridge University Press.

Shani, A.B. and Rogberg, M. (1994) ‘Quality, Strategy, and Structural Configuration’, Journal of Organizational Change Management 7(2): 15–30.