Adler-MilsteinJuliaDesRochesCatherine M.KralovecPeterFosterGregoryWorzalaChantalCharlesDustinSearcyTalishaJhaAshish K.2015. Electronic health record adoption in U.S. hospitals: Progress continues, but challenges persist. Health Affairs34(12): 2174–2180.
2.
AikenLinda H.ClarkeSean P.SloaneDouglas M.SochalskiJulieSilberJeffrey H.2002. Hospital nurse staffing and patient mortality, nurse burnout, and job dissatisfaction. Journal of the American Medical Association288(16): 1987–93.
3.
Altarum Institute. 2012. Labor Brief. Washington, DC: Center for Sustainable Health Spending, November2.
4.
AshMichaelSeagoJean Ann. 2004. The effect of registered nurses’ unions on heart attack mortality. Industrial & Labor Relations Review57(3): 422–42.
5.
AvgarAriel C.GivanRebecca K.LiuMingwei. 2011a. Patient-centered but employee delivered: Patient care innovation, turnover, and organizational outcomes in hospitals. Industrial & Labor Relations Review64(3): 423–40.
6.
AvgarAriel C.GivanRebecca KolinsLiuMingwei. 2011b. A balancing act: Work–life balance and multiple stakeholder outcomes in hospitals. British Journal of Industrial Relations49(4): 717–41.
7.
BattRosemary. 1999. Work organization, technology, and performance in customer service and sales. Industrial & Labor Relations Review52(4): 539–64.
8.
BloomNicholasPropperCarolSeilerStephanVan ReenenJohn. 2015. The impact of competition on management quality: Evidence from public hospitals. Review of Economic Studies82(2): 457–89.
9.
Bloomberg/BNA. 2015. Unions and the health care industry: Trends in organizing and bargaining, 2014. Bloomberg/BNA Legal Highlights.
[BLS] Bureau of Labor Statistics. 2015. Occupational Outlook Handbook: Fastest Growing Occupations. Compiled by U.S. Bureau of Labor Statistics, Washington, DC.
ClarkPaul F.ClarkDarlene A.DayDavid V.SheaDennis G.2001. Healthcare reform and the workplace experience of nurses: Implications for patient care and union organizing. Industrial & Labor Relations Review55(1): 133–48.
14.
CMS. 2015. National Health Expenditure Fact Sheet. Compiled by U.S. Centers for Medicare and Medicaid Services.
15.
CobetAaron E.WilsonGregory A.2002. Comparing 50 years of labor productivity in U.S. and foreign manufacturing. Monthly Labor Review125(6): 51–65.
16.
CorriganJanet M.SwiftElaine K.HurtadoMargarita P. (Eds.). 2001. Envisioning the National Health Care Quality Report. Washington, DC: National Academies Press.
17.
DallTimothy M.GalloPaul D.ChakrabartiRitasreeWestTerrySemillaApril P.StormMichael V.2013. An aging population and growing disease burden will require a large and specialized health care workforce by 2025. Health Affairs32(11).
18.
DesRochesCatherine M.CampbellEric G.RaoSowmya R.DonelanKarenFerrisTimothy G.JhaAshishKaushalRainuLevyDouglas E.RosenbaumSaraShieldsAlexandra E.BlumenthalDavid. 2008. Electronic health records in ambulatory care—A national survey of physicians. New England Journal of Medicine359(1): 50–60.
19.
EatonAdrienne E.KochanThomas A.2014. The evolution of a labor-management partnership: The case of Kaiser Permanente and the coalition of Kaiser Permanente unions. In RocheWilliam K.TeaguePaulColvinAlexander J. S. (Eds.). The Oxford Handbook on Conflict Management in Organizations, pp. 297–310. New York: Oxford University Press.
20.
GittellJody Hoffer. 2002. Coordinating mechanisms in care provider groups: Relational coordination as a mediator and input uncertainty as a moderator of performance effects. Management Science48(11): 1408–26.
21.
GivanRebecca Kolins. 2016. The Challenge to Change: Reforming Health Care on the Front Line in the United States and the United Kingdom. Ithaca, NY: Cornell University Press/ILR Press.
22.
GivanRebeccaAvgarArielLiuMingwei. 2010. Having your cake and eating it too? The relationship between human resource management and delivery of care practices and organizational performance in healthcare. In LewinDavidKaufmanBruce E.GollanPaul. Advances in Industrial and Labor Relations, vol. 17. Bingley, UK: Emerald.
23.
GrumbachKevinBodenheimerThomas. 2004. Can health care teams improve primary care practice?Journal of the American Medical Association291(10): 1246–51.
24.
HarperMichael J.KhandrikaBhavaniKinoshitaRandalRosenthalSteven. 2010. Nonmanufacturing industry contributions to multifactor productivity, 1987–2006. Monthly Labor Review133(6): 16–31.
25.
HillestadRichardBigelowJames H.BowerAnthony G.GirosiFedericoMeiliRobinScovilleRichardTaylorRoger. 2005. Can electronic medical record systems transform health care? Potential health benefits, savings, and costs. Health Affairs24: 1103–17.
26.
HirschBarry T.MacphersonDavid A.2014. Union Membership and Earnings Data Book: Compilations from the Current Population Survey. Washington, DC: Bureau of National Affairs.
27.
HsiaoChun-JuHingEsther. 2014. Use and characteristics of electronic health record systems among office-based physician practices: United States, 2001–2013. National Center for Health Statistics Data Brief143.
28.
HuselidMark A.1995. The impact of human resource management practices on turnover, productivity, and corporate financial performance. Academy of Management Journal38(3): 635–72.
29.
IchniowskiCaseyShawKathrynPrennushiGiovanna. 1997. The effects of human resource management practices on productivity: A study of steel finishing lines. American Economic Review87(3): 291–313.
30.
Institute of Medicine. 2001. Crossing the Quality Chasm: A New Health System for the 21st Century. Washington, DC: National Academies Press.
31.
JamesJohn T.2013. A new, evidence-based estimate of patient harms associated with hospital care. Journal of Patient Safety9(3): 122–28.
32.
JhaAshish K.DesRochesCatherine M.KralovecPeter D.JoshiMaulik S.2010. A progress report on electronic health records in U.S. hospitals. Health Affairs29(10): 1951–57.
33.
JuraschekStephen P.ZhangXiaomingRanganathanVinothLinVernon W.2012. United States registered nurse workforce report card and shortage forecast. American Journal of Medical Quality27(3): 241–49.
34.
Kaiser Family Foundation. 2011. Employer Health Benefits: 2011 Annual Survey. Washington, DC: Kaiser Family Foundation.
35.
Kaiser Family Foundation. 2012. Employer Health Benefits: 2012 Annual Survey. Washington, DC: Kaiser Family Foundation.
36.
Kaiser Family Foundation. 2013. Employer Health Benefits: 2013 Annual Survey. Washington, DC: Kaiser Family Foundation.
37.
Kaiser Family Foundation. 2014. Employer Health Benefits: 2014 Annual Survey. Washington, DC: Kaiser Family Foundation.
38.
KallebergArne L.2011. Good Jobs, Bad Jobs: The Rise of Polarized and Precarious Employment Systems in the United States, 1970s to 2000s. American Sociological Association’s Rose Series in Sociology. New York: Russell Sage Foundation.
39.
KeersRichard N.WilliamsSteven D.CookeJonathanAshcroftDarren M.2013. Prevalence and nature of medication administration errors in health care settings: A systematic review of direct observational evidence. Annals of Pharmacotherapy47(2): 237–56.
40.
KelloggKatherine C.BreenElizabethFerzocoStephen J.ZinnerMichael J.AshleyStanley W.2006. Resistance to change in surgical residency: An ethnographic study of work hours’ reform. Journal of the American College of Surgeons202(4): 630–36.
41.
KirchDarrell G.HendersonMackenzie K.DillMichael J.2012. Physician workforce projections in an era of health care reform. Annual Review of Medicine63: 435–45.
42.
KochanThomas A.1988. On the human side of technology. ICL Technical Journal6(2): 391–400.
43.
KochanThomas A.EatonAdrienne E.McKersieRobert B.AdlerPaul S.2009. Healing Together: The Labor-Management Partnership at Kaiser Permanente. Ithaca, NY: Cornell University Press/ILR Press.
44.
KohnLinda T.CorriganJanet M.DonaldsonMolla S. (Eds.). 2001. To Err Is Human: Building a Safer Health System. Washington, DC: National Academies Press.
45.
LaferGordon. 2005. Hospital speedups and the fiction of a nursing shortage. Labor Studies Journal30(1): 27–46.
46.
LandriganChristopher P.RothschildJeffrey M.JohnM. P. H.CroninW.KaushalRainuBurdickElisabethKatzJoel T.LillyCraig M.StonePeter H.LockleySteven W.BatesDavid W.CzeislerCharles A.2004. Effect of reducing interns’ work hours on serious medical errors in intensive care units. New England Journal of Medicine351: 1838–48.
47.
Lemieux-CharlesLouiseMcGuireWendy L.2006. What do we know about health care team effectiveness? A review of the literature. Medical Care Research and Review63(3): 263–300.
48.
LinnLawrence S.BrookRobert H.ClarkVirginia A.DaviesAllyson RossFinkArleneKosecoffJacqueline. 1985. Physician and patient satisfaction as factors related to the organization of internal medicine group practices. Medical Care23(10): 1171–78.
49.
LipskyDavid B.AvgarAriel C.2012. Caregivers and computers: Key lessons from the adoption and implementation of electronic medical records in New York State nursing homes. Advances in Industrial and Labor Relations20: 75–104.
50.
LitwinAdam Seth. 2011. Technological change at work: The impact of employee involvement on the effectiveness of health information technology. Industrial & Labor Relations Review64(5): 863–88.
51.
LitwinAdam SethAvgarAriel C.BeckerEdmund R.2016. Superbugs vs. outsourced cleaners: Employment arrangements and the spread of health care–associated infections. ILR Review, in press.
52.
LuckhauptSara E.CohenMartha A.LiJiaCalvertGeoffrey M.2014. Prevalence of obesity among U.S. workers and associations with occupational factors. American Journal of Preventive Medicine46(3): 237–48.
53.
McConnellRichard C.LindroothDouglas R.WholeyThomas M. MaddoxBloomNick. 2013. Management practices and the quality of care in cardiac units. JAMA Internal Medicine173(8): 684–92.
OstermanPaulShulmanBeth. 2011. Good Jobs America: Making Work Better for Everyone. New York: Russell Sage Foundation.
58.
ParasuramanSarojHansenDonna. 1987. Coping with work stressors in nursing effects of adaptive versus maladaptive strategies. Work and Occupations14(1): 88–105.
59.
PorterMichael E.TeisbergElizabeth Olmsted. 2006. Redefining Health Care: Creating Value-Based Competition on Results. Boston: Harvard Business School.
60.
PropperCarolVan ReenenJohn. 2010. Can pay regulation kill? Panel data evidence on the effect of labor markets on hospital performance. Journal of Political Economy118 (2): 222–73.
RogersAnne E.HwangWei-TingScottLinda D.AikenLinda H.DingesDavid F.2004. The working hours of hospital staff nurses and patient safety. Health Affairs23(4): 202–12.
63.
RuotsalainenJani H.VerbeekJos H.MarinéAlbertSerraConsol. 2015. Preventing occupational stress in healthcare workers. Cochrane Database Syst Rev, p. 4.
64.
SkopecLauraHolahanJohnMcGrathMegan. 2015. Health insurance coverage in 2013: Gains in public coverage continue to offset loss of private insurance. Kaiser Commission on Medicaid and the Uninsured: Issue Brief. April. Accessed at http://kff.org.
65.
WeinbergDana Beth. 2003. Code Green: Money-Driven Hospitals and the Dismantling of Nursing. Ithaca, NY: Cornell University Press.
66.
WestMichael A.BorrillCarolDawsonJeremyScullyJudyCarterMatthewAnelayStephenPattersonMalcolmWaringJustin. 2002. The link between the management of employees and patient mortality in acute hospitals. International Journal of Human Resource Management13(8): 1299–1310.
