The present study integrates theory and research on power, politics, and social constructionism to investigate how human resource (HR) departments in organizations gain influence. Survey results from 242 organizations demonstrated that symbolic actions are stronger predictors of HR department power than unionization, HR performance, and top management attitudes. Implications of the results are discussed as are directions for future research.
BACHARACH, S. B., & LAWLER, E. J.Power and politics in organizations. San Francisco: Jossey-Bass, 1980.
2.
BARON, J. N., & BIELBY, W. TThe proliferation of job titles in organizations. Administrative Science Quarterly, 1986, 31, 561-586.
3.
BARON, J. N., DAVIS-BLAKE, A., & BIELBY, W. TThe structure of opportunity: How promotion ladders vary within and among organizations. Administrative Science Quarterly, 1986, 31, 248-273.
4.
BARON, J., DOBBIN, F, & JENNINGS, P D.War and peace: The evolution of modern personnel administration in U.S. industry. American Journal of Sociology, 1986, 92, 350-383.
5.
BARTOL, K. M., & MARTIN, D. C.When politics pays: Factors influencing managerial compensation decisions. Personnel Psychology, 1990, 43, 599-614.
6.
BERGER, P L., & LUCKMANN, TThe social construction of reality. New York: Doubleday, 1966.
7.
BRADSHAW-CAMBALL, P, & MURRAY, V V.Illusions and other games: A trifocal view of organizational politics. Organization Science, 1991, 2, 379-398.
8.
BRASS, D. J., & BURKHARDT, M. E.Potential power and power use: An investigation of structure and behavior. Academy of Management Journal, 1993, 36, 1-29.
9.
BUTLER, J. E., FERRIS, G. R., & NAPIER, N. K.Strategy and human resources management. Cincinnati: South-Western, 1991.
10.
COBB, A. TAn episodic model of power: Toward an integration of theory and research. Academy of Management Review, 1984, 9, 482-493.
11.
COHEN, J.Statistical power analysis for the behavioral sciences. New York: Academic Press, 1977.
CONRAD, C., & RYAN, M.Power, praxis, and self in organizational communication theory. In R. D. McPhee and P K. Tompkins (Eds.), Organizational communication: Traditional themes and new direction. Beverly Hills: Sage Publications, 1985, pp. 235-257.
DAHL, R. A.The concept of power. Behavioral Science, 1957, 2, 201-215.
16.
DALTON, D. R., TODOR, W D., & KRACKHARDT, D. M.Turnover overstated: A functional taxonomy. Academy of Management Review, 1982, 7, 117-123.
17.
DIMICK, D. E., & MURRAY, V. VCorrelates of substantive policy decisions in organizations: The case of human resource management. Academy of Management Journal, 1978, 21, 611-623.
18.
DOWLING, P J.International HRM. In L. Dyer (Ed.), Human resource management: Evolving roles and responsibilities. Washington, D.C.: Bureau of National Affairs, 1988.
19.
EDELMAN, L. B.Legal ambiguity and symbolic structures: Organizational mediation of civil rights law. American Journal of Sociology, 1992, 97, 1531-1576.
20.
ENZ, C. A.The role of value congruity in intraorganizational power. Administrative Science Quarterly, 1988, 33, 284-304.
21.
FERRIS, G. R., GALANG, M. C., THORNTON, M. L., & WAYNE, S. J.A power and politics perspective on human resources management. In G. R. Ferris, S. D. Rosen, and D. T Barnum (Eds.), Handbook of human resources management. Oxford, UK: Blackwell Publishers, 1995, pp. 100-114.
22.
FERRIS, G. R., & JUDGE, T A.Personnel/human resources management: A political influence perspective. Journal of Management, 1991, 17, 447-488.
23.
FERRIS, G. R., JUDGE, T A., ROWLAND, K. M., & FITZGIBBONS, D. E.Subordinate influence and the performance evaluation process: Test of a model. Organizational Behavior and Human Decision Processes, 1994, 58, 101-135.
24.
FERRIS, G. R., & KING, T R.Politics in human resources decisions: A walk on the dark side. Organizational Dynamics, 1991, 20, 59-71.
25.
FERRIS, G. R., KING, T R., JUDGE, T A., & KACMAR, K. M.The management of shared meaning in organizations: Opportunism in the reflection of attitudes, beliefs, and values. In R. A. Giacalone and P Rosenfeld (Eds.), Applied impression management: How image-making affects managerial decisions. Newbury Park, CA: Sage Publications, 1991, pp. 41-64.
26.
FROST, P J.The role of organizational power and politics in human resource management. In A. N. B. Nedd, G. R. Ferris, and K. M. Rowland (Eds.), Research in personnel and human resources management (Supplement 1). Greenwich, CT: JAI Press, 1989, pp. 1-21.
27.
GILMORE, D. C., & FERRIS, G. R.The politics of the employment interview. In R. W Eder and G. R. Ferris (Eds.), The employment interview: Theory, research, and practice. Newbury Park, CA: Sage Publications, 1989, pp. 195-203.
28.
GOLDEN, B. R., DUKERICH, J. M., & HAUGE, E E.The Effects of Values and Issue Interpretation on the Resolution of Ethical Dilemmas in Professional Organizations. Paper presented at the Annual Meeting of the Academy of Management, Atlanta, Georgia, 1993.
29.
GOLDNER, F. H.The division of labor: Process and power. In M. N. Zald (Ed.), Power in organizations. Nashville, TN: Vanderbilt University Press, 1970, pp. 97-143.
30.
GRIFFIN, R. W, SKIVINGTON, K. D., & MOORHEAD, G.Symbolic and international perspectives on leadership: An integrative framework. Human Relations, 1987, 40, 199-218.
31.
GROVES, R. M.Survey errors and survey costs. New York: John Wiley & Sons, 1989.
32.
HACKMAN, J. D.Power and centrality in the allocation of resources in colleges and universities. Administrative Science Quarterly, 1985, 30, 61-77.
33.
HAMBRICK, D. C.Environment, strategy, and power within top management teams. Administrative Science Quarterly, 1981, 26, 253-276.
34.
HART, T J.Human resource management: Time to exorcise the militant tendency. Employee Relations, 1993, 15, 29-36.
35.
HICKSON, D. J., HININGS, C. R., LEE, C. A., SCHNECK, R. E., & PENNINGS, J. M.A strategic contingencies theory of intraorganizational power. Administrative Science Quarterly, 1971, 16, 216-229.
36.
HININGS, C. R., HICKSON, D. J., PENNINGS, J. M., & SCHNECK, R. E.Structural conditions of intraorganizational power. Administrative Science Quarterly, 1974, 19, 22-44.
37.
HULIN, C. L., ROZNOWSKI, M., & HACHIYA, D.Alternative opportunities and withdrawal decisions: Empirical and theoretical discrepancies and an integration. Psychological Bulletin, 1985, 97, 233-250.
38.
HUSELID, M. A.The impact of human resource management practices on turnover, productivity, and corporate financial performance. Academy of Management Journal, 1995, 38, 635-672.
39.
JACKSON, S. E., SCHULER, R. S., & RIVERO, J. C.Organizational characteristics as predictors of personnel practices. Personnel Psychology, 1989, 42, 727-786.
40.
JANSSON, B. S., & SIMMONS, J.Building departmental or unit power within human service organizations: Empirical findings and theory building. Administration in Social Work, 1984, 8, 41-56.
41.
KALLEBERG, A. L., & MOODY, J. WHuman resource management and organizational performance. American Behavioral Scientist, 1994, 37, 948-962.
42.
KIPNIS, D., & SCHMIDT S. M.Upward-influence styles: Relationships with performance evaluations, salary and stress. Administrative Science Quarterly, 1988, 33, 528-542.
43.
KIPNIS, D., SCHMIDT, S. M., & WILKINSON, I.Intraorganizational influence tactics: Explorations in getting one's way. Journal of Applied Psychology, 1980, 65, 440-452.
44.
KOCHAN, T A., KATZ, H. C., & McKERSIE, R. B.The transformation of American industrial relations. New York: Basic Books, 1986.
45.
LEGGE, K.Power, innovation, and problem-solving in personnel management. London: McGraw-Hill, 1978.
46.
LEGGE, K., & EXLEY, M.Authority, ambiguity and adaption: The personnel specialist's dilemma. Industrial Relations Journal, 1975, 6, 51-65.
47.
MARTINKO, M. J.Future directions: Toward a model for applying impression management strategies in the workplace. In R. A. Giacalone and P Rosenfeld (Eds.), Applied impression management: How image-making affects managerial decisions. Newbury Park, CA: Sage Publications, 1991, pp. 259-277.
48.
McDONOUGH, E. FHow much power does HR have, and what can it do to win more?Personnel, 1986, 63, 18-25.
49.
MOBLEY, W H.Some unanswered questions in turnover and withdrawal research. Academy of Management Review, 1982, 7, 111-116.
50.
MOORE, W L., & PFEFFER, J.The relationship between departmental power and faculty careers on two campuses: The case for structural effects on faculty salaries. Research in Higher Education, 1980, 13, 291-306.
51.
MUMBY, D. K.The political function of narrative in organizations. Communication Monographs, 1987, 54, 113-127.
52.
PERROW, C.Departmental power and perspective in industrial firms. In M. N. Zald (Ed.), Power in organizations. Nashville, TN: Vanderbilt University Press, 1970, pp. 59-85.
53.
PETERS, T J.Symbols, patterns, and settings: An optimistic case for getting things done. Organizational Dynamics, 1978, 7, 3-23.
54.
PETERSON, R. A.Some consequences of differentiation. In M. N. Zald (Ed.), Power in organizations. Nashville, TN: Vanderbilt University Press, 1970, pp. 144-149.
55.
PFEFFER, J.Management as symbolic action: The creation and maintenance of organizational paradigms. In L. L. Cummings and B. M. Staw (Eds.), Research in organizational behavior (Vol. 3). Greenwich, CT: JAI Press, 1981, pp. 1-52. (a)
56.
PFEFFER, J.Power in organizations. Marshfield, MA: Pitman, 1981. (b)
57.
PFEFFER, J.Organizations and organization theory. Cambridge, MA: Ballinger, 1982.
58.
PFEFFER, J., & COHEN, Y.Determinants of internal labor markets in organizations. Administrative Science Quarterly, 1984, 29, 550-572.
59.
PFEFFER, J., & DAVIS-BLAKE, A.Understanding organizational wage structures: A resource dependence approach. Academy of Management Journal, 1987, 30, 437-455.
60.
PFEFFER, J., & SALANCIK, G. R.The external control of organizations: A resource dependence perspective. New York: Harper & Row, 1978.
61.
PONDY, L. R.The other hand clapping: An information-processing approach to organizational power. In T H. Hammer and B. Bacharach (Eds.), Reward systems and power distribution in organizations: Searching for solutions. Cornell: New York State School of Industrial and Labor Relations, 1977, pp. 56-91.
62.
PROVAN, K. G.Recognizing, measuring, and interpreting the potential/enacted power distinction in organizational research. Academy of Management Review, 1980, 5, 549-559.
63.
PURCELL, J.The structure and function of personnel management. In P Marginson, P K. Edwards, R. Martin, J. Purcell, and K. Sisson (Eds.), Beyond the workplace. Oxford: Basil Blackwell, 1988, pp. 51-79.
64.
PURCELL, J., & AHLSTRAND, B.Human resource management in the multi-divisional company. Oxford: Oxford University Press, 1994.
65.
REAVLIN, L. D. The Effect of Demographic Change on Firms' Human Resource Policies. Unpublished dissertation, University of Illinois at Urbana-Champaign, 1990.
66.
RUSS, G. S.Symbolic communication and image management in organizations. In R. A. Giacalone and P Rosenfeld (Eds.), Applied impression management: How image-making affects managerial decisions. Newbury Park. CA: Sage Publications, 1991, pp. 219-240.
67.
RUSS, G. S., & GALANG, M. C.Power and Influence of Organizational Subunits Through Boundary Spanning and Information Management: The Case of the Human Resources Function. Working paper, Southern Illinois University, 1994.
68.
SALANCIK, G. R., & PFEFFER, J.The bases and use of power in organizational decision making: The case of a university. Administrative Science Quarterly, 1974, 19, 53-473.
69.
SCHEIN, V E.Strategic management and the politics of power. Personnel Administrator, October 1983, 55-58.
70.
SCHULER, R. S.World class HR departments: Six critical issues. The Singapore Accounting and Business Review, 1993.
71.
TEDESCHI, J. T, & MELBURG, VImpression management and influence in the organization. In S. B. Bacharach and E. J. Lawler (Eds.), Research in the sociology of organizations (Vol. 3). Greenwich, CT: JAI Press, 1984, pp. 31-58.
72.
TRICE, H. M.Rites and ceremonials in organizational cultures. In S. B. Bacharach and S. M. Mitchell (Eds.), Research in the sociology of organizations (Vol. 4). Greenwich, CT: JAI Press, 1985, pp. 221-270.
73.
TRICE, H. M., BELASCO, J., & ALUlTO, J. A.The role of ceremonials in organizational behavior. Industrial and Labor Relations Review, 1969, 23, 40-51.
74.
TRICE, H. M., & RITZER, G.The personnel manager and his self image. Personnel Administrator, January/February 1972, 46-51.
75.
TSUI, A. S.A multiple-constituency model of effectiveness: An empirical examination at the human resource subunit level. Administrative Science Quarterly, 1990, 35, 458-483.
76.
TSUI, A. S.Defining the activities and effectiveness of the human resource department: A multiple constituency approach. Human Resource Management, 1987, 26, 35-69.
77.
TSUI, A. S.Personnel department effectiveness: A tripartite approach. Industrial Relations, 1984, 23, 184-197.
78.
TSUI, A. S., & GOMEZ-MEJIA, L. R.Evaluating human resource effectiveness. In L. Dyer and G. W Holder (Eds.), Human resource management: Evolving roles and responsibilities. Washington, D.C.: Bureau of National Affairs, 1988.
79.
U.S. BUREAU OF CENSUS. Statistical Abstract of the U.S., 1992.
80.
WATSON, T J.The personnel managers: A study in the sociology of work and employment. London: Routledge & Kegan Paul, 1977.
81.
WAYNE, S. J., & FERRIS, G. R.Influence tactics, affect and exchange quality in supervisor-subordinate interactions: A laboratory experiment and field study. Journal of Applied Psychology, 1990, 75, 487-499.
82.
YUKL, G., & FALBE, C. M.Influence tactics and objectives in upward, downward, and lateral influence attempts. Journal of Applied Psychology, 1990, 75, 132-140.