A model of the relationship between feedback obstruction and employee turnover intent is proposed and tested. Eighty-nine pharmaceutical sales representatives completed questionnaires measuring the value of feedback, feedback obstruction across five sources of information, anxiety, (dis)satisfaction, and turnover intent. Results demonstrate that the obstruction of several feedback sources is significantly correlated with anxiety, (dis)satisfaction, and turnover intentions. A regression analysis reveals that self- and supervisory feedback obstruction bear the strongest relationships to turnover intent. Interestingly, the self-feedback obstruction relationship is not in the predicted direction.
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