An Error-Cause Removal Program for Industry

Abstract

This paper describes a worker-participation program to reduce human errors in an industrial plant to an acceptable minimum. It gives suggestions for initiating and carrying out the program and includes experiences of some industrial plants using worker-participation programs.

Get full access to this article

View all access options for this article.

References

Allison

W. W.

The HIPO-TECH method. Transactions National Safety Congress, 1970, 5, 6–13.

Berelson

Steiner

G. A.

Human behavior: an inventory of scientific findings. New York: Harcourt, Brace & World, Inc., 1964.

Chaney

F. B

. Employee participation in manufacturing job design. Human Factors, 1969, 11, 101–106.

Ending of assembly lines may help Volvo's workers. Albuquerque Journal, June 23, 1972, C-8.

Factories: dissembling the line. Time, 1972, 99(3): 58–59.

Hall

. Participation ups productivity—and morale. Machinery, 1971, 77(6): 41–46. (a).

Hall

. Participation improves quality … because it changes attitudes. Machinery, 1971, 77(7): 46–50. (b).

Hays

Saballus

. New management strategy pays off at world's largest manufacturer of two-way radio. Motorola Communications Division, Schaumburg, Ill., undated press release (received in Nov. 1971).

Johnson

W. G.

New approaches to safety in industry. London: Industrial and Commercial Techniques, Ltd., (30 Fleet St.), 1970.

10.

Jones

E. M.

Munger

S. J

. Error patterns among positions involved in preparation of coded machine inputs. Proceedings of the 8th Reliability and Maintainability Conference, Amer. Inst. of Aeronautics and Astronautics, New York, July 1969, 255–262.

11.

Juran

J. M

. Quality problems, remedies and nostrums. Industrial Quality Control, 1966, 22, 647–653.

12.

Juran

J. M.

The QC Circle phenomenon. Industrial Quality Control, 1967, 23, 329–336.

13.

Rigby

L. V

. The nature of human error. Transactions 24th Annual Technical Conference, American Society for Quality Control, Milwaukee, May 1970, 457–465.

14.

Rigby

L. V

. The nature of work motivation. Transactions 25th Annual Technical Conference, American Society for Quality Control, Milwaukee, May 1971, 393–404.

15.

Rigby

L. V.

Swain

A. D

. Effects of assembly error on product acceptability and reliability. Proceedings of the 7th Annual Reliability and Maintainability Conference, American Society of Mechanical Engineers, New York, July 1968, 3-12–3-19.

16.

Rook

L. W

. Reduction of human error in industrial production. Sandia Laboratories, SCTM 93-62(14) Albuquerque, N. Mex., June 1962.

17.

Rook

L. W

. Motivation and human error. Sandia Laboratories, SC-TM-65-135, Albuquerque, N. Mex., Sept. 1965.

18.

Swain

A. D

. Safety as a design feature in systems. Sandia Laboratories, SC-R-65-991, Albuquerque, N. Mex., Sept. 1965.

19.

Swain

A. D

. Human reliability assessment in nuclear reactor plants. Sandia Laboratories, SC-R-69-1236, Albuquerque, N. Mex., April 1969. (a).

20.

Swain

A. D

. A work situation approach to improving job safety. Proceedings, 1969 Professional Conference, American Society of Safety Engineers, Chicago, Aug. 1969, 233–257. (b).

21.

Swain

A. D.

Design techniques for improving human performance in production. London: Industrial and Commercial Techniques, Ltd. (30 Fleet St.), 1972.

22.

Swain

A. D

. Design of industrial jobs a worker can and will do. Human Factors, 1973, 15, 129–136.

23.

Taylor

A. J

. A new-old incentive to employee productivity. Production, 1971, 67(6): 76–80.