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Best Practices in Information Technology

Cornell Hospitality Quarterly

Impact Factor: 2.7 / 5-Year Impact Factor: 4.4

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Research article

First published online October, 1999

Best Practices in Information Technology

and

Volume 40, Issue 5

https://doi.org/10.1177/001088049904000510

Abstract

"The successful companies of the next decade will be the ones that use digital tools to reinvent the way they work. These companies will make decisions quickly, act efficiently, and directly touch their customers in positive ways. ^" ¹ —Bill Gates

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