Abstract
The authors compiled seven true-to-life hotel-employee situations with potentially ambiguous ethical overtones. The scenarios involved stealing; sharing company secrets; racism; sexual harassment; violating hotel policies (two); and lying. Hotel managers and college students rated how ethical they considered the employees' actions to be in each scenario. Stealing money was roundly condemned, for instance, but the other assessments were not unanimous. In general, students were less likely than managers to view a situation as very unethical, although all the situations were viewed as unethical in some measure by both groups.
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