Expatriate Managaers

Abstract

This study examined perceived failure rates, reasons for failure, and desirable attributes for expatriate managers in the lodging industry. The survey results showed that perceived failure rates in the lodging sector are similar to those in other industries. However, the reasons for failure and the attributes required for hotel-management success abroad appear to be particular to the industry. Personal, family, and work-related issues may contribute to expatriate failure. People skills, adaptability, flexibility, and emotional maturity are the most desirable attributes for expatriate managers. The results suggest that comprehensive cross-cultural training may be an effective way to reduce expatriate failure and enhance success.