Abstract
One way to maintain excellent service standards is with constant reminders to the waitstaff about how to serve customers. By accompanying those reminders with strong visual images, a manager can help the waitstaff improve its service. Some of those images are thinking of the table as a carefully composed painting, remembering the difference between server time and customer time, and imagining that each table sits in a pool of water (don't "splash" the guest with sudden movements).
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