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Automating Properties: Understanding the Human Element

Cornell Hospitality Quarterly

Impact Factor: 2.7 / 5-Year Impact Factor: 4.4

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Research article

First published online August, 1990

Automating Properties: Understanding the Human Element

Volume 31, Issue 2

https://doi.org/10.1177/001088049003100210

Abstract

The development of property-management systems has made these systems more useful for hotels. In selecting a system, you should consider more than just the technical aspects of system operation. You must examine the system's human aspects

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