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Evaluating a Hotel GM's Performance A Case Study in Benchmarking a Case Study in Benchmarking

Cornell Hospitality Quarterly

Impact Factor: 2.7 / 5-Year Impact Factor: 4.4

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First published online October, 2003

Evaluating a Hotel GM's Performance A Case Study in Benchmarking a Case Study in Benchmarking

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Volume 44, Issue 5-6

https://doi.org/10.1177/001088040304400507

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