Abstract

Get full access to this article
View all access options for this article.
References
1.
Jreiji
K
Sachdeva
S
Cull
M
Diaz
G
Romero
J
Schweitzer
J
. Rewarding on time start times in operating rooms improve efficiency . Am Surg 2020 ;86 (10 ):1391 -1395 .
2.
Tsai
MH
Dexter
F
. Time is money: punctuality is pricesless . J Am Coll Surg 2020 ;230 (5 ):838 -839 .
3.
Wachtel
RE
Dexter
F
. Influence of the operating room schedule on tardiness from scheduled start times . Anesth Analg 2009 ;108 (6 ):1889 -1901 .
4.
Rhoades
DL
Waguespack
B
. Twenty years of service quality performance in the US airline industry . Manag Serv Qual: Int J 2008 ;18 (1 ):20 -33 .
5.
Elton
L
. Goodhart’s law and performance indicators in higher education . Eval Res Educ 2004 ;18 (1-2 ):120 -128 .
6.
Kohn
A
. Why incentive plans cannot work . Harvard Business Review . 1993 ;54 .
