A Diagnosis of Bureaucratic Maladies

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References

Merton, R.K. (1940) "Bureaucratic structure and personality." Social Forces 18.

(Reprinted in Merton, 1968, Social Theory and Social Structure, pp. 249-260. New York: Free Press.)

Mitchell, W.C. (1978) "The anatomy of public failure: a public choice perspective." Los Angeles, CA: International Institute for Economic Research, Original paper, June 13.

Von Mises, L. (1944) Bureaucracy New Haven, CT: Yale Univ. Press.