Abstract
For a growing cohort of Americans, Internet tools have become a significant conduit of social life and work life. The surveys of the Pew Internet & American Life Project in 2000 show that more than 52 million Americans went online each day, and there are significant differences in use between men and women, young and old, those of different races and ethnic groups, and those of different socioeconomic status. A user typology can be built around two variables: the length of time a person has used the Internet and the frequency with which he or she logs on from home. The authors contend that use of e-mail helps people build their social networks by extending and maintaining friend and family relationships.
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