The Danish Ombudsman

Abstract

On every conceivable count, Denmark's Ombudsman institution has proved itself to be an unqualified success. In large measure, this has been due to the superb and sagacious performance of the first Ombudsman, who is still the incumbent of the office, and who has succeeded in establishing a thoroughly wholesome and sympathetic climate for both the office and the institution. He has charted a conservative course that has made the Ombudsman entirely palatable to all official and lay segments of Denmark's homogeneous community, including its perceptive and influential press. The Danish Ombudsman's authority extends to every facet of public life except the judiciary (and certain aspects of municipal government). To date, every complaint lodged with the Ombudsman not only has been adjudicated, but has been adjudicated promptly, courteously, and efficaciously. Approximately 90 per cent of all cases are dismissed after due consideration, with the remaining 10 per cent treated on their merits. The specific recommendations of the Ombudsman have been accepted in each case to date—a tribute to Professor Stephan Hurwitz and his small, dedicated staff. The Danish institution of the Ombudsman has thus, deservedly, become a model for a host of related schemes throughout the free world.