The aim of this paper is to clarify the relationship between psycho-environmental variables and work satisfaction by comparing them in a single model of psycho-organizational variables whose impact on satisfaction at work is well known.
One hundred and twelve French supermarket workers completed a questionnaire composed of indicators assessing: (a) job satisfaction (ESVP and M.S. Q), (b) psycho-environmental variables (EALT, A-E scale, and a questionnaire about workspace appropriation and workplace attachment), and (c) psycho- organizational variables using some of Karasec's control scales, Geurts' SWING, and Meyer, Allen, and Smith's organizational commitment scale.
Regression analysis showed that the psycho-environmental variables were predictors of job satisfaction, some being more relevant predictors of the MSQ and particularly of the ESVP than the psycho-organizational variables. These results contribute to the current debate on the operationalization of the concept of job satisfaction.
Get full access to this article
View all access options for this article.
References
1.
AinsworthM-S.BleharM-C.WatersE.WallS. (1978). Patterns of attachment. A psychological study of the strange situation.Hillsdale, NJ: Lawrence Erlbaum.
2.
AjzenI. (2001). Nature and operation of attitudes.Annual Review of Psychology, 52, 27–58.
3.
AltmanI.LowS. M. (1992). Place attachment.New York: Plenum Press.
4.
BarbashJ. (1974). Enquête sur les attitudes concernant la satisfaction au travail. [Survey on attitudes concerning job satisfaction.] OECD Document, MS/IR/7431, 20 pp.
5.
BarbillonE.MochA.RiouxL. (2006). Appropriation de l'espace et satisfaction au travail. Etude auprès du personnel travaillant en Institut Universitaire de Technologie [Space appropriation and job satisfaction. Study of staff working in a Technical Institute].Pratiques Psychologiques, 12 (3), 379–393.
6.
BlaisM. R.LachanceL.RiddleA. S. (1993). L'Echelle de satisfaction globale au travail (ESGT): Une nouvelle mesure de bien-être subjectif au travail. Unpublished manuscript, Université de Québec, Montréal.
7.
BonnesM.SecchiaroliG. (1995). Environmental psychology. A psychological introduction.London: Sage.
8.
BowlbyJ. (1969). Attachment and loss. Vol. 1: Attachment.London: The Hogarth press and the institute of psycho-analysis.
9.
BowlbyJ. (1973). Attachment and loss. Vol. 2: Separation: anxiety and anger.London: The Hogarth press and the institute of psycho-analysis.
10.
BowlbyJ. (1980). Attachment and loss. Vol. 3: Loss: sadness and depression.London: The Hogarth press and the institute of psycho-analysis.
11.
BrayfieldA. H.CrockettW. H. (1955). Employee attitudes and employee performance.Psychological Bulletin, 52, 396–424.
12.
BriefA. P. (1998). Attitudes in and around organizations.Thousand Oaks: Sage Publications.
13.
BriefA. PRobertsonL. (1989). Job attitude organization: An exploratory study.Journal of Applied Social Psychology, 19, 717–727.
CanterD. (1986). Putting situations in their place. In FurnhamA. (Ed.), Social behaviour in context (pp. 208–239). Boston: Allyn and Bacon.
16.
CarlopioJ. R. (1996). Construct validity of a physical work environment satisfaction questionnaire.Journal of Occupational Health Psychology, 1, 330–344.
17.
ClarkA.OswaldA.WarrP. (1996). Is job satisfaction U-shaped in age?Journal of Occupational and Organizational Psychology, 68, 57–81.
18.
CommeirasN. (1998). L'intéressement légal, une composante de la stratégie d'implication organisationnelle: les résultats d'une étude de perception. [Profit-sharing, a component of organizational commitment: the results of a study of perception.].Revue de Gestion des Ressources Humaines, 25, 3–21.
19.
De CroonE. M.SluiterJ. K.KuijerP. P. F. M.Frings-DresenM. H. W. (2005). The effect of office concepts on worker health and performance: a systematic review of the literature.Ergonomics, 48 (2), 119–134.
20.
DinçP. (2009). Gender (in)difference in private offices: A holistic approach for assessing satisfaction and personalization.Journal of Environmental Psychology, 29, 53–62.
21.
DorfmannC.ZapfD. (2001). Job satisfaction: A meta-analysis of stabilities.Journal of Organizational Behavior, 22, 483–504.
22.
Eble-HankinsM. L.WatersC. E. (2004). VCP and UGR glare evaluation systems: a look back and a way forward.Leukos, 1 (2), 7–38.
23.
FieldsD. L.BlumT. C. (1997). Employee satisfaction in work groups with different gender composition.Journal of Organizational Behavior18 (2), 181–196.
24.
FischerG. N.TarquinioC.VischerJ. (2004). Effects of the self-schema on perception of space at work.Journal of Environmental psychology, 24, 131–140.
25.
FouquereauE.RiouxL. (2002). Élaboration de l'échelle de satisfaction de vie professionnelle (ÉSVP) en langue française: une démarche exploratoire. [Developing a professional life satisfaction scale (ESVP) in French: an exploratory approach].Revue Canadienne des Sciences du Comportement, 34, 3, 210–215.
26.
FrancesRMogenetJ. L. (1988). Motivation et satisfaction au travail.Paris: EAP, collection psychologie et pédagogie du travail.
27.
GeurtsS. A. E. (2000). SWING: Survey Work-Home Interaction-Nijmegen (Internal Research Report). University of Nijmegen, Nijmegen, the Netherlands.
28.
GiulianiM. V. (1991). Toward an analysis of mental representations of attachment to the home.The Journal of Architectural and Planning Research, 8, 2, 133–146.
29.
GoldenT. D.VeigaJ. F. (2008). The impact of superior-subordinate relationships on the commitment, job satisfaction, and performance of virtual workers.The Leadership Quarterly, 19, 77–88.
30.
GutekB. AWinterS. J. (1992). Consistency of job satisfaction across situations: Fact or framing artifact?Journal of Vocational Behavior, 41 (1), 61–78
31.
HackmanJ. ROldhamG. R. (1975). Development of the job diagnostic survey.Journal of Applied Psychology, 60, 159–170.
HuL.BentlerP. M. (1999). Cutoff criterion for fit indexes in covariance structure analysis: conventional criteria versus new alternatives.Structural Equation Modeling, 6, 1–55.
34.
IaffaldanoM. TMuchinskyP. M. (1985). Job satisfaction and job performance: a meta-analysis.Psychological Bulletin, 97 (2), 251–273.
35.
IglesiasK.RenaudO.TschanF. (2010). La satisfaction au travail. Une conséquence du choix des outils statistiques et des instruments de mesure en GRH.Revue internationale de psychosociologie et de gestion des comportements organisationnels, 40 (26), 245–270.
36.
JohnsonJ. V.HallE. M.TheorellT. (1989). Combined effects of job strain and social isolation on cardiovascular disease morbidity and mortality in a random sample of the Swedish male working population.Scandinavian Journal of Work Environment and Health, 15, 271–279.
37.
JudgeT. A.ThoresenC. J.BonoJ. E.PattonG. K. (2001). The job satisfaction-job performance relationship: A qualitative and quantitative review.Psychological Bulletin, 127 (3), 376–407.
38.
KuninT. (1955). The construction of a new type of attitude measure.Personnel Psychology, 8, 65–77.
39.
LeeT. W.JohnsonD. R. (1991). The effects of work schedule and employment status on the organizational commitment and job satisfaction of full- versus part-time employees.Journal of Vocational Behavior, 38, 208–224.
40.
LentR. W. (2008). Understanding and promoting work satisfaction. An integrative view. In BrownS. D.LentR. W. (Eds.), Handbook of counseling psychology (pp. 462–480) (4th ed.). New York: Wiley.
41.
LewigK. A.DollardM. F. (2003). Emotional dissonance, emotional exhaustion and job satisfaction in call centre workers.European Journal of Work and Organizational Psychology, 12, 366–392
42.
LockeE. A. (1976). The nature and causes of job satisfaction. In DunnetteM. D. (Ed.), Handbook of industrial and organizational psychology (pp. 1297–1349). Chicago, IL: Rand McNally.
43.
LourelM.GueguenN.MoudaF. (2005). Desirability of control and job control in professional health service: effects on burnout.International Journal of Psychology, 43, 3–4.
44.
LourelM.GanaK.WawrzyniakS. (2005). L'interface « vie privée-vie au travail: adaptation et validation française de l'échelle SWING (Survey Work-home Interaction—Nijmegen).Revue de Psychologie du travail et des Organisations, 11 (4), 227–239.
45.
MeyerJ. P.AllenN. J.SmithC. A. (1993). Commitment to organizations and occupations: extension and test of a three-component conceptualization.Journal of Applied Psychology, 78, 538–551.
46.
MeyssonierR. (2006). Les sources d'attachement á l'entreprise, du point de vue des salariés: l'exemple des ingénieurs.Revue de Gestion des Ressources Humaines, 60, 48–70.
47.
MignonacK. (2004). Que mesure-t-on réellement lorsque l'on invoque le concept de satisfaction au travail?Revue de Gestion des Ressources Humaines, 53, 80–93.
48.
MogenetJ. L. (1988). Mesure de la satisfaction au travail des personnels encadrés.Revue de Psychologie Appliquée, 38 (3), 253–271.
49.
MorvalJ.JudgeP. (2000). Motivation au travail et appropriation de l'espace. In GangloffB. (Ed.), Les compétences professionnelles. Descriptif, mesure et développement (pp. 127–134). Paris: L'Harmattan.
50.
O'neillM. J. (1992). Effects of workspace design and environmental control on office workers' perceptions of air quality. In Proceedings of the Human Factors Society 36th Annual Meeting, Atlanta (pp. 890–894). Santa Monica: Human Factors Society.
51.
PailléP. (2008). Les comportements de citoyenneté organisationnelle: une étude empirique sur les relations avec l'engagement affectif, la satisfaction au travail et l'implication au travail.Le Travail Humain, 71, 22–42.
52.
PaugamS. (2000). Le salarié de la précarité.Paris: PUF.
53.
PolE. (1996). La apropiación del espacio. In íñiguezL.PolE. (Eds.), Cognición, representación y apropiación del espacio. Collecció Monografies Psico-Socio-Ambientals (Vol. 9, pp. 45–62). Barcelona: Publicacions de la Universitat de Barcelona.
54.
RaffaelloM.MaasA. (2002). Chronic exposure to noise in industry.Environment and Behavior, 34 (5), 651–671.
55.
RiouxL. (2004). Types de sites universitaires et appropriation de l'espace. Etude dans une population d'étudiants d'IUT.Psychologie Canadienne, 45 (1), 103–110.
56.
RiouxL. (2005). Approche psychosociale de l'attachement aux lieux de travail.Cahiers du LOG, 2, 1–17.
57.
RiouxL. (2006). Construction d'une échelle d'attachement au lieu de travail. Une démarche exploratoire [Construction of a workplace attachment scale. An exploratory study].Revue Canadienne des Sciences du Comportement, 38 (4), 325–336.
58.
RiouxL. (2007). Quelques prédicteurs de l'attachement aux lieux de travail. Etude auprès des agents hospitaliers. In AvramE. (Ed.), Psihologie organizational-manageriala [Psychologie organisationnelle et managériale] (pp. 48–61). Bucarest: Editura Universitara.
59.
RiouxL. (2008). L'appropriation de l'espace universitaire, un facteur de réussite dans les études? Enquête auprès d'étudiants en IUT. In AvramE. (Ed.), Psychology in Modern Organizations (pp. 404–423). Bucarest: Editura Universitara.
60.
RiouxL.PignaultA. (in press). Workplace attachment and meaning of work in a French secondary school. The Spanish Journal of Psychology, 16.
61.
RousselP. (1996). Rémunération, motivation et satisfaction au travail [Pay, motivation and job satisfaction].Paris: Economica.
62.
SabaT.LemireL. (2004). Gérer la carrière des femmes: une réalité différente et des pratiques distinctes [Managing the careers of women: a different reality and different practices]. In RogerA.GuerreroS. (Eds.), La gestion des carrières [Career management] (pp. 167–187). Paris: Éditions Vuibert, collection comprendre, série Vital Roux.
63.
SanzDEGaldeanoA. (2001). Gender differences in job satisfaction and labour market participation: UK evidence from propensity score estimates. Presented at the 2001 BHPS Conference at the Institute for Social and Economic Research
64.
ShumakerS.TaylorR. (1983). Toward a clarification of people-place relationships: A model of attachment to place. In FeimerN.GellerS. (Eds.), Environmental Psychology. Directions and Perspectives (pp. 219–251). New York: Praeger.
65.
ShiromA.MazehT. (1988). Periodicity in seniority—Job satisfaction relationship.Journal of Vocational Behavior, 33, 38–49.
66.
SimonL. S.JudgeT. A.Halvorsen-GanepolaM. D. K. (2010). In good company? A multi-study, multi-level investigation of the effects of coworker relationships on employee well-being.Journal of Vocational Behavior, 76, 534–546.
67.
SloaneP.J.WilliamsH. (2000). Job satisfaction comparison earnings, and gender.Labour, 14, 473–502.
68.
SmithP.KendallL.HulinC. (1969). The measurement of satisfaction in work and retirement.Chicago: Rand McNally.
69.
SpectorP. E. (1997). Job satisfaction: Applications, assessment, causes and consequences.Thousand Oaks: Sage.
70.
TsaiM-T.HuangC. C. (2008). The relationship among ethical climate types, facets of job satisfaction, and the three components of organizational commitment: a study of nurses in Taiwan.Journal of Business Ethics, 80, 565–81.
71.
VeitchJ. A.CharlesK. E.FarleyK. M. J.NewshamG. R. (2007). A model of satisfaction with open-plan office conditions: COPE field findings.Journal of Environmental Psychology, 27, 177–189.
72.
VelascoL.RiouxL. (2010). Enfoque psicosocial del “apego al lugar de trabajo”. Estudio realizado con personal hospitalario [Approche psychosociale de l'attachement au lieu de travail. Etude auprès de personnels hospitaliers].Estudios de Psicologia31 (3), 309–323.
73.
WeissH. M. (2002). Deconstructing job satisfaction: Separating evaluations, beliefs, and affective experiences.Human Resource Management Review, 12, 1–22.
74.
WeissD. J.DawisR. V.EnglandG. G. W.LofquistL. H. (1967). Manual for the Minnesota Satisfaction Questionnaire.University of Minnesota: Industrial relations center.
75.
WellsM. (2000). Office clutter or meaningful personal displays: the role of office personalization in employee and organizational well-being.Journal of Environmental Psychology, 20, 239–255.
76.
WrightT. A. (2006). The emergence of job satisfaction in organizational behavior: a historical overview of the dawn of job attitude research.Journal of Management History, 12 (3), 262–277.
77.
ZeitzC. (1990). Age and Work Satisfaction in a Government Agency: a Situational Perspective.Human Relations, 43 (5), 419–438.
