Special issue of Production and Operations Management “Social Technologies in Operations”

Cowgill B. Zitzewitz E. (2015). Corporate prediction markets: Evidence from Google, Ford, and firm X. Review of Economic Studies, 82(4), 1309–1341.

Cui R. Gallino S. Moreno A. Zhang D. J. (2018). The operational value of social media information. Production and Operations Management, 27(10), 1749–1769.

Feng Q. Shanthikumar J. G. (2018). How research in production and operations management may evolve in the era of big data. Production and Operations Management, 27(9), 1670–1684.

Gao H. Zhao H. Tan Y. Lin Y. Wei L. (2021). Social Promotion: A creative promotional framework on consumers’ social network value. Production and Operations Management, forthcoming.

Guha S. Kumar S. (2018). Emergence of big data research in operations management, information systems, and healthcare: Past contributions and future roadmap. Production and Operations Management, 27(9), 1724–1735.

Hu Y. Xu A. Hong Y. Gal D. Sinha V. Akkiraju R. (2019). Generating business intelligence through social media analytics: Measuring brand personality with consumer‐, employee‐, and firm‐generated content. Journal of Management Information Systems, 36(3), 893–930.

Huang N. Yan Z. Yin H. (2021). Effects of online‐offline service integration on e‐healthcare providers: A quasi‐natural experiment. Production and Operations Management, forthcoming.

Khurana S. Qiu L. Kumar S. (2019). When a doctor knows, it shows: An empirical analysis of doctors’ responses in a Q&A forum of an online healthcare portal. Information Systems Research, 30(3), 872–891.

Kumar N. Qiu L. Kumar S. (2018). Exit, voice, and response on digital platforms: An empirical investigation of online management response strategies. Information Systems Research, 29(4), 849–870.

Lee S. Y. Qiu L. Whinston A. (2018). Sentiment manipulation in online platforms: An analysis of movie tweets. Production and Operations Management, 27(3), 393–416.

MacMillan D. Torbati Y. (2021). How the Rich Got Richer: Reddit Trading Frenzy Benefited Wall Street elite. The Washington Post. Available at https://www.washingtonpost.com/business/2021/02/08/gamestop‐wallstreet‐wealth/ (accessed date February 9, 2021).

Mallipeddi R. Kumar S. Sriskandarajah C. Zhu Y. (2021). A framework for analyzing influencer marketing in social networks: Selection and scheduling of influencers. Management Science, forthcoming.

Perez S. (2020). Walmart to Pilot Test Livestreamed Video Shopping on TikTok. TechCrunch, Available at: https://techcrunch.com/2020/12/17/walmart‐to‐pilot‐test‐live‐streamed‐video‐shopping‐on‐tiktok/ (accessed date February 9, 2021).

Qiu L. Cheng H. K. Pu J. (2017). Hidden profiles in corporate prediction markets: The impact of public information precision and social interactions. MIS Quarterly, 41(4), 1249–1273.

Qiu L. Kumar S. (2017). Understanding voluntary knowledge provision and content contribution through a social‐media‐based prediction market: A field experiment. Information Systems Research, 28(3), 529–546.

Qiu L. Rui H. Whinston A. (2019). Optimal auction design for Wi‐Fi procurement. Information Systems Research, 30(1), 1–14.

Qiu L. Chhikara A. Vakharia A. (2021). Multidimensional observational learning in social networks: Theory and experimental evidence. Information Systems Research, 32(3), 876–894.

Qiu L. Whinston A. B. (2017). Pricing strategies under behavioral observational learning in social networks. Production and Operations Management, 26(7), 1249–1267.