Increasing globalization has affected the way that firms are managed today. While its impact on competitive strategy, marketing, and finance has been well accepted and well studied, its effect on the firm's technology and operations has not. This paper provides resources for research and teaching in international technology and operations management (itom). Included are an extensive bibliography of papers and an overview of large‐scale survey research initiatives in the area. By bringing together and categorizing this body of work, we hope to facilitate further work in the area and to help define ITOM'S scope.
CharkavartyA. (1994), Proceedings of the Symposium on Emerging Paradigms in Globalizing Technology, Manufacturing, and Service Operations, Tulane University, New Orleans.
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FerdowsK. (1989), Managing International Manufacturing, North‐Holland, New York.
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FerdowsK. (1993), Proceedings of the Symposium on Global Operations Management, Georgetown University, Washington, DC.
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FlynnB.SchroederaR. G., and SakakibaraS. (1995), “The Impact of Quality Management Practices on Performance and Competitive Advantage,”Decision Sciences, 26, 5, 659–692.
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LawrenceS., and RosenblattM. J., “Introducing International Issues into Operations Management Curricula,”Production and Operations Management Journal, 1, 1, 103–117.
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MillerJ. G.DeMeyerA., and NakaneJ. (1990), Benchmarking Global Manufacturing, Irwin, Homewood, IL.
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RothA. V. (1996), “Neo‐Operations Strategy: Linking Capabilities‐Based Competition to Technology,” in Handbook of Technology Management, GaynorG. H. (ed.), McGraw‐Hill, New York, 38.1–38.44.
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VossC. A. (1996), Manufacturing Strategy: Operations in a Global Context, London Business School, London.
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VossC. A.BlackmanR.ChaseR.RoseE. L., and RothA. V. (1997), Achieving Owrld Class Service: An Anglo American Benchmark Comparison of Service Practice and Performance, Monograph, London Business School.
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WhybarkD. C., and VastagG. (1993), Global Manufactuting Practices, Elsevier, Amsterdam.
