Abstract
This essay is based on my plenary address at the second annual meeting of the Production and Operations Management Society on November 11, 1991. I propose that as the competitive environment in which production and operations management (POM) practitioners operate becomes ever more demanding and the problems about which POM academics study and teach become more complex and interrelated, we need new approaches both in our teaching and our research. I describe five ways of expanding our “requisite variety” of capabilities.
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