Communication Strategies for Providing Palliative Care via Telemedicine #406

Webster P : Virtual health care in the era of COVID-19. Lancet Lond Engl, 2020; 395:1180–1181.

Calton BA , Rabow MW , Branagan L , et al.: Top ten tips palliative care clinicians should know about telepalliative care. J Palliat Med, 2019; 22:981–985.

Calton B , Abedini N , Fratkin M : Telemedicine in the time of coronavirus. J Pain Symptom Manage, 2020. [Epub ahead of print]; DOI:10.1016/j.jpainsymman.2020.03.019.

Chua IS , Jackson V , Kamdar M : Webside Manner during the COVID-19 Pandemic: Maintaining human connection during virtual visits. J Palliat Med, 2020. [Epub ahead of print]; DOI:10.1089/jpm.2020.0298.

Flint L , Kotwal A : The New Normal: Key considerations for effective serious illness communication over video or telephone during the coronavirus disease 2019 (COVID-19) pandemic. Ann Intern Med, 2020. [Epub ahead of print]; DOI: 10.7326/M20-1982

Cooley L : Fostering human connection in the Covid-19 virtual health care realm. NEJM Catal 2020. https://catalyst.nejm.org/doi/full/10.1056/CAT.20.0166 (Last accessed June 23, 2020).

Ben-Arieh D , Charness N , Duckett K , et al.: A concise guide for telemedicine practitioners: Human factors quick guide eye contact. 2016. https://cdn2.hubspot.net/hubfs/5096139/Eye-Contact-Quick-Guide.final.pdf (Last accessed June 30, 2020).

The Academy of Communication in Healthcare: COVID 19 Telehealth: Relationship-Centered Communication Skills. https://www.achonline.org/Portals/36/COVID-19%20Resources/Covid-19%20telehealth%20FINAL.pdf (Last accessed June 20, 2020).

Zulman DM , Haverfield MC , Shaw JG , et al.: Practices to foster physician presence and connection with patients in the clinical encounter. JAMA, 2020; 323:70–81.