BackA, ArnoldR, TulskyJ. Mastering Communication with Seriously Ill Patients: Balancing Honesty with Empathy and Hope. New York: Cambridge University Press, 2009.
2.
QuillTE, TownsendP. Bad news: Delivery, dialogue and dilemmas. Arch Intern Med, 1991; 151:463–468.
3.
CurtisJR, PatrickDL, ShannonSE, TreecePD, EngelbergRA, RubenfeldGD. The family conference as a focus to improve communication about end-of-life care in the intensive care unit: Opportunities for improvement. Crit Care Med, 2001; 29,2 Suppl:N26–33.
4.
LautretteA, CiroldiM, KsibiH, AzoulayE. End-of-life family conferences: rooted in the evidence. Crit Care Med, 2006; 34:S364–S372.
5.
KingDA, QuillT. Working with families in palliative care: One size does not fit all. J Palliat Med, 2006; 9:704–715.
6.
QuillTE, ArnoldRM, PlattFW. “I wish things were different”: Expressing wishes in response to loss, futility, and unrealistic hopes. Ann Intern Med, 2001; 135:551–555.
