Abstract
Background:
Nonsurgical rehabilitation of unilateral peripheral facial palsy (FP) varies globally with controversy regarding best practice.
Objective:
To develop facial therapist consensus regarding what should be included or excluded in rehabilitation of adults with FP of any etiology. Three clinical presentations: flaccid, paretic and synkinetic, were separately considered.
Methodology:
A two-stage study was conducted: a nominal group technique (NGT) to develop a questionnaire plus Delphi study. Delphi participants were recruited worldwide, through an experience-based inclusion questionnaire. The final Delphi questionnaire included 166 items for each clinical presentation covering assessment, outcome measures, and interventions, for example, education, eye care, neuromuscular retraining, and electrical modalities. Inclusion/exclusion agreement was set at 80%, indicating participant consensus. Items reaching 70–79% were deemed “near-included/near-excluded.”
Results:
Averaged across all presentations, 24.9% of the 166 items were included, (e.g., Sunnybrook Facial Grading System, patient education and neuromuscular retraining), 26.9% of the 166 items were excluded, (e.g., gross strengthening and electrical stimulation); 48.2% were neither included nor excluded.
Conclusion:
This study brings together the global community's expertise as a first step toward establishing best practice for specialist facial therapy. It is hoped this will guide clinical decision making, advance research, and optimize patient outcomes in this challenging field.
KEY POINTS
Introduction
Facial therapy improves facial function, expression, and quality of life for people with FP. 1 Historically, facial therapy has been provided by generalist therapists with no training regarding the unique facial neuromuscular system or effective facial treatment methods. As a result, nonspecific, ineffective techniques, such as gross facial exercises and electrical stimulation, have taken a foothold and continue to be used today.2,3 Specialized facial therapists develop advanced skills through postgraduate training, which emphasizes the significant differences in anatomy/physiology, function and rehabilitation between the face and other parts of the body. 2 Therapy administered by trained facial specialists is now a cornerstone of FP treatment, 4 but varies greatly worldwide with no agreement on optimal methods. 5
Facial therapy encompasses a range of interventions, including assessment, outcome measures (e.g., Sunnybrook Facial Grading System [SFGS], 6 Facial Disability Index [FDI], 7 Facial Assessment Clinimetric Evaluation [FaCE], 8 and Synkinesis Assessment Questionnaire [SAQ] 9 ) and rehabilitation techniques (e.g., facial neuromuscular retraining [fNMR],10–13 mime therapy, 14 and massage/soft tissue mobilization2,10,15–18). SFGS is currently regarded as the best “objective” measure.15,16,19
Studies concluding that facial therapy improves function in chronic patients and reduces sequelae in acute cases16,20–23 are strengthened by a recent systematic review. 5 A randomized controlled trial of 50 FP patients concluded that facial therapy significantly improves symmetry and reduces paresis severity. 14 A retrospective review of 75 patients receiving therapy 6–24 months postonset displayed less synkinesis and better physical scores than patients seen later. 23
There remains a need for more evidence across the breadth of facial therapy interventions. To address this, Delphi methods and nominal group technique (NGT), commonly used in health research, were chosen to establish consensus.24–26 The Delphi technique transforms opinion into consensus by gathering information from expert respondents until consensus is reached.27,28 The method facilitates consensus from geographically distinct locations, without external influences. 29 Consensus from many experts further reduces potential bias and gives authority to final conclusions. 30
A 2014 survey showed great variability in assessment methods within a specialized medical group dedicated to FP treatment. 31 To date, no such survey, or consensus, regarding best facial therapy practice exists. Our study will guide practice alongside clinical expertise and patient values. Additionally, it will direct future research and facilitate developing evidence-based guidelines.
Objective
To develop expert facial therapist consensus regarding what should be included or excluded in assessment and management/rehabilitation of adults presenting with unilateral FP of any etiology. The three clinical presentations: flaccid, paretic, and synkinetic, were separately considered.
Since treatment prioritizes the dominant presentation, mixed presentations (e.g., paretic/synkinetic) were not included as separate categories. Partial FP, postsurgical, pediatric, central, and bilateral facial therapies were beyond the scope of this project.
Literature review
The lead author was concurrently involved in a recent facial therapy systematic review. This provided the literature search to determine the highest quality evidence to develop this project. See referenced open-access publication for sources and methods utilized in the systematic review. 5
Method
A two-stage study was conducted utilizing NGT and a Delphi study: NGT to develop a questionnaire and Delphi to obtain consensus on assessment, outcome measures, and interventions in FP therapy for example, education, eye care, neuromuscular retraining, and electrical modalities. This study followed NGT and Delphi methods and reporting guidelines.25–27,30,32
NGT literature recommends five to nine participants, representative of the profession, with significant expertise. 26 The lead author selected four additional participants through Facial Therapy Specialists International (FTSI) 33 with attention to geographical diversity. Selection criteria included: over 10 years' experience as FP specialist (range 11–37 years), English speaking, meeting availability and significant professional activity within the preceding 2 years (e.g., publications, conference presentations, postgraduate instruction).
The expert panel used the NGT process to develop questionnaire items for round 1 (R1) of the Delphi study, meeting virtually to determine categories. 26 Using available literature and experience, interventions used within facial therapy were listed until all ideas were exhausted. This list was developed into a 13-category, 138-item questionnaire covering assessment, outcome measures, and rehabilitation techniques.
To ensure strong consensus, our threshold for including/excluding items was set at 80% agreement. Items reaching 70–79% (“near-included, near-excluded” in our study) are also discussed and included in our results tables. They remain valid based on a systematic review of 100 Delphi studies, which found 75% was the median threshold for consensus. 34
The project description and an inclusion questionnaire were distributed through global FP organizations. Recipients were asked to share the document widely to reach as many therapists as possible.
Inclusion criteria were:
minimum 5 years' experience, minimum 7 h FP treatment weekly, licensed as physical therapist (PT), occupational therapist (OT), or speech/language pathologist (SLP).
The 138-item Delphi questionnaire was distributed to R1 respondents who completed it three times, once for each of the three post-FP clinical presentations (total items answered 414 [3 × 138]). To ensure content validity and reduce bias, respondents were invited to suggest additional items for inclusion in subsequent Delphi rounds. Twenty-eight items were subsequently added resulting in the 166-item final Delphi Questionnaire circulated in round 2 (R2). This was also completed three times by respondents, once for each of the three post-FP clinical presentations (total items answered 498 [3 × 166]). See Supplementary Information S1 for complete, final R2 questionnaire.
R1 participants rated items using a 5-point Likert scale from “1” (never used) to “5” (always used). Nonresponders were contacted twice after each round to improve response rates. Participants responded that certain interventions were unavailable to them, therefore in R2, “1” changed to
Statistics were generated through Microsoft Excel for Mac (version 16.62) to determine items reaching inclusion/exclusion consensus. In R2, participants were presented the mean, median, and mode R1 scores, alongside their R1 score, for consideration. Participant comments were reviewed to aid interpretation of results.
Ethics
This study was completed in accordance with the Declaration of Helsinki (2013) and submitted to the International Review Board at Franciscan Missionaries of Our Lady University, who waived the requirement for oversight stating it does not qualify as human subject research.
Delphi studies require minimal 70% response each round. 35 To pursue nonresponders, researchers knew participant identities. The term “quasi-anonymity” was used to reassure respondents that responses known to the researchers would otherwise remain anonymous. All participants gave informed consent.
Results
Of 103 Delphi respondents, 59 (from 15 countries) met the inclusion criteria. Fifty-one (86%) completed R1. Of these, 49 completed R2 (96%). Most participants were United Kingdom (24%) and United States (20%) based, 72% were PTs (Table 1).
Demographics of specialist facial therapists included in nominal group technique and Delphi study
Two facial therapists from the USA did not respond in R2.
NGT, nominal group technique; R2, round 2.
Averaged across all presentations, 24.9% of the 166 R2-questionnaire items were included, 26.9% of the 166 items were excluded, and 48.2% were neither included nor excluded (Table 2).
Number of final items (n = 166) included, near-included, excluded, near-excluded, and not reaching consensus
Tables 3–5 present all final included/near-included, excluded/near-excluded items per presentation. See Supplementary Information S2 for complete results, including those not reaching consensus.
Flaccid results: included, near-included, excluded, and near-excluded items
Items scoring 0–69% and therefore neither included/near-included or excluded/near-excluded are not listed here but can be found in the Supplementary Information S2.
BTX-A, Botulinum toxin; EMG, electromyography; ENOG, electroneurography; eFACE, electronic, clinician graded facial function scale; FACE Q, Face Questionnaire (Paralysis); FDI, Facial Disability Index; FGS, Facial Grading Scale; GAD 7, General Anxiety Disorder 7; NOSE, Nasal Obstruction & Septoplasty Effect; PHQ 9, Patient Health Questionnaire 9; PNF, proprioceptive neuromuscular facilitation; PROMS, Patient reported outcome measures; R1, round 1; SEMG, Surface EMG; VAS, visual analogue scale.
Paretic results: included, near-included, excluded, and near-excluded items
Items scoring 0–69% and therefore neither included/near-included or excluded/near-excluded are not listed here but can be found in the Supplementary Information S2.
FaCE, Facial Assessment Clinimetric Evaluation; HB2, House Brackmann 2 Scale.
Synkinetic results: included, near-included, excluded, and near-excluded items
Items scoring 0–69% and therefore neither included/near-included or excluded/near-excluded are not listed here, but can be found in the Supplementary Information S2.
Assessment and outcome measures
Of the 43 items in this category only the SFGS, use of photographs/videos, and palpation were included across all presentations. In synkinesis, the FDI, FaCE, and SAQ were also included. Working with psychological therapists (if available) was included, however, no psychological screening measures were included. Averaged across all presentations, 48.1% of assessment and outcome measures were excluded, for example, computer-assisted quantitative assessment, electronic, clinican-graded facial function scale and Face Questionnaire (Paralysis).
Patient education and eye care advice
On average, 95.6% of patient education items were included, the highest rate of any category, for example, education on normal facial movement patterns, facial muscle anatomy/physiology, facial nerve injury/recovery, diagnosis, and prognosis. Providing psychological support resources, explanation of treatments before implementation and advice regarding multiple aspects of eye care were included. There were no exclusions.
Eating/drinking and oral/nasal care
From nine items, only taking small bites while eating was included for all presentations. Recommendations regarding oral/nasal care were not included.
Communication and speaking
Avoiding suppression of emotion when communicating was included. Slowing speech to ensure intelligibility was included for flaccid and synkinetic patients.
Taping
Taping for eye closure and lower lid support were only included in flaccid presentations.
Increasing symmetry
Of nine items, reducing overactivity of the unaffected side was included throughout, with contralateral soft tissue stretching added in flaccidity. Botulinum toxin type A (BTX-A) referral before starting therapy was excluded. For chronic, synkinetic patients, ipsilateral BTX-A was included, but without consensus regarding timing.
Modalities
FNMR was the only modality of 24 included in this category. Mime therapy was not included. On average 65.3% of modalities were excluded (e.g., proprioceptive neuromuscular facilitation, ultrasound, acupuncture, dry needling). Electrical stimulation was excluded in all presentations at nearly 100% agreement (flaccid; 98%, paretic; 100%, synkinetic; 100%).
Self-administered rehabilitation techniques, relaxation techniques, and sensory/circulatory techniques
Of 36 items, gross facial exercises, strength/resistance training, and gum chewing were excluded for everyone. Ice/cryotherapy was also excluded with participants indicating that cold increases facial rigidity. Massage for soft tissue mobility and sensory awareness was included for all presentations.
Upper eyelid stretching and manual blink were included for flaccid patients. For synkinesis, trigger point release, breathing techniques for relaxation, and touch biofeedback to inhibit synkinesis during movement were included.
Movement pattern retraining using the unaffected side as a model, proprioceptive attention to movement, incorporation of emotion with movement, bilateral comparison of muscle length/thickness, visualization, and soft tissue mobilization were included for paresis and synkinesis.
Home program delivery
Provision of a documented, individualized home rehabilitation program was included for all patients.
Discussion
Therapists who treat unilateral FP receive training through various methods, with no consensus on best practice. This can lead to discrepancies in education, treatment provision and potentially, patient outcomes. Developing an international consensus document was an essential next step to improving consistency in therapist training thereby advancing care for all patients with peripheral FP. Several results, worth noting, emerged on analyzing the survey responses. There was wide agreement on a select few validated, clinically practical assessment and outcome measures. The critical importance of patient education was apparent as was agreement on the use of fNMR. The rejection of historically used modalities highlights the evolution of this advancing therapy field. Finally, it was evident that individualized training and home program development is considered crucial.
Outcome measures
SFGS 6 was used by the majority in this study and is recommended as the preferred clinician-reported outcome measure. Regarding PROMs, although measuring similar outcomes, FDI was slightly preferred over FaCE.7,8 FDI has been in use longer, however, if choosing one, the authors recommend the FaCE as it demonstrates statistically significant changes more reliably. 36 Computer-assisted quantitative assessments, for example, Emotrics, were excluded. Although used in research, these are currently less practical for quick implementation in a clinical setting. Surface electrode myography2,37,38 was not included for any presentation, likely due to lack of access and time constraints.
Recent guidelines demonstrate the association between FP and psychosocial distress and state that all health professionals should be able to provide basic psychosocial assessment/screening and advice/referral.39,40 The fact that psychological assessments were not included might be explained by therapists' comments that they lacked qualification and confidence in this area. CORE-10 is recommended as a simple, license-free, valid/reliable psychological measure for adults. 41
Patient education
The importance of patient education was reflected in the high level of inclusion. Education optimizes patient compliance by improving understanding (e.g., explaining that synkinesis is rigidity/antagonist co-contraction, not weakness) thereby dispelling common misconceptions regarding facial function.2,42 This is especially relevant given the prevalence of inaccurate/inappropriate advice from nonspecialist clinicians and the online community.
Although oral care recommendations were not included, a recent article outlining the impact of FP on oral health, recommended simple strategies for reducing deleterious sequelae. 43
All treatment options
The only modality included by consensus in paresis and synkinesis was fNMR (which, unlike the other modalities, is an all-encompassing method). Its lack of inclusion in flaccidity is appropriate since there can be no facial movement without innervation to the facial musculature. Surprisingly, mime therapy did not reach consensus for inclusion. Use of the term “mime therapy” is limited to regions with few respondents and this geographical nomenclature may not have been recognized in other locations. In retrospect, the two methods, which are essentially the same, should have been combined.
The use of many therapeutic modalities (e.g., electrical stimulation, ultrasound, laser etc.) is often debated. There are no conclusive studies or recommendations on their use.3,10,44 They were excluded by strong consensus. High-quality research is needed in this area. Although commonly recommended by therapists without specialist training, gross strengthening, resistance training, and gum chewing were excluded. They are contradictory to fNMR/mime therapy, which use precise, coordinated movements.13,45 Stronger exclusion was anticipated for facilitation techniques, quick stretch, vibration, and tapping. These techniques to elicit contraction through muscle spindles in skeletal muscles are ineffective in facial muscles, which do not contain muscle spindles. 46
The facial feedback hypothesis states that there is a reciprocal relationship between facial expression and emotional experience. 47 Avoiding suppression of emotional expression when communicating is important as FP patients are already prone to depression and/or anxiety. 48
In this study, ipsilateral chemodenervation was recommended for synkinetic patients. Its use on the contralateral side is debated among clinicians as is its optimal timing.49,50 Respondents agreed that facial therapy should be initiated before chemodenervation, as supported in the literature. 23 While BTX-A can reduce hyperactivity, it cannot stretch contracted muscle or retrain appropriate cortical motor control. Anecdotally, in poorly educated patients, BTX-A has been seen to reduce compliance with fNMR. However, in a well-educated patient it can be a highly effective adjunctive treatment and may further enhance learning.
Individualized training/home program
Each patient is unique. Just as surgical interventions cannot be standardized, facial therapy also must be individualized to address each person's unique physiology, recovery, psychosocial response, cognitive abilities, learning style, and personal goals.
The majority of facial therapy is performed by the patient independently at home, therefore, the use of home programs is imperative, as indicated in the results. Evidence supports video, photographic, and/or written instructions provided by the therapist or self-recorded by the patient to assist in accurate home performance.38,51
General discussion
While we acknowledge the role of surgical interventions, they were not addressed in this survey. Not all facial therapists are aware of the range of surgical interventions or practice in a region with specialized surgeons. Therapists should refer patients requiring such interventions to their surgical colleagues, either locally or elsewhere.
Items that were not included/excluded should not necessarily be discarded from the therapist's “toolbox” but, if used, should be supported by evidence and clinical reasoning. Clinical developments may result in items currently excluded for therapeutic use becoming appropriate and vice versa. For example, while computer-assisted quantitative measures are currently prohibitively time-consuming for use in therapy, they may become more feasible in the future. For this reason, it is advisable for therapists to stay current with the literature and repeat consensus studies.
While this project will guide development of best practice and future research in this field, it remains essential to monitor treatment effectiveness and analyze outcomes for each individual patient. Consensus study inclusion does not guarantee effectiveness for individuals.
Limitations
The nominal group was limited at five therapists. While a greater number could have reduced potential bias, this number was felt to be efficient for the structured NGT process. The nominal group was unable to review foreign language literature. In addition, no SLPs participated in the NGT group. However, the 2-phase study did enable all participating international facial therapists, including 11 SLPs, to add items for subsequent Delphi rounds ensuring minimization of bias.
Our Delphi inclusion criteria may have limited skilled therapists with <5 years' experience from participating, however, inclusion criteria were necessary to ensure participants had suitable FP experience. Although all Delphi respondents had 5 years or more experience, we did not specify therapists having particular postgraduate specialist training. Future studies should consider this inclusion criterion.
While we endeavored to reach all therapists meeting the Delphi inclusion criteria, significantly more therapists from the United Kingdom (24%) and the United States (20%) participated in this study. It is hoped that future studies will access therapists from more countries. The sole use of the English language may have limited participation. This study was limited to unilateral, adult, facial palsy patients to the exclusion of partial, postsurgical, pediatric, central, and bilateral FP patients.
Conclusion
A two-stage study consisting of NGT and Delphi methods was conducted to obtain consensus regarding nonsurgical management of FP patients as a first step toward establishing best practice in this field. Utilizing an established protocol, the NGT developed statements based on available evidence and expert opinion into questionnaires, which were circulated to PT, OT, and SLPs meeting specific study inclusion criteria. Consensus for inclusion/exclusion of items was reached after two Delphi rounds. Notable inclusions were simple assessment tools (e.g., SFGS, FDI, FaCE, SAQ), patient education, treatment using fNMR, individualized training, and home programs. Many treatments used by general therapists were excluded for example, gross strengthening, electrical stimulation, and other modalities.
This consensus study highlights areas within the specialist facial therapy field requiring further study to improve evidence-based practice. It is a first step toward bringing together the global community's expertise to establish best practice in facial therapy. It is hoped this will guide clinical decision making, advance research, and optimize patient outcomes in this challenging field.
Footnotes
Acknowledgments
The authors would like to thank the facial therapy experts around the world that agreed to participate in this project.
Authors' Contributions
C.N.: conceptualization; methodology; validation; formal analysis; investigation; resources; data curation; writing—original draft, review, and editing; visualization; supervision; and project administration. C.B.: conceptualization; methodology; validation; formal analysis; investigation; resources; data curation; writing—original draft, review, and editing; visualization; supervision; and project administration. J.D.: conceptualization; methodology; validation; formal analysis; investigation; resources; data curation; writing—original draft, review, and editing; visualization; supervision; and project administration. S.M.: conceptualization; methodology; validation; formal analysis; investigation; resources; data curation; writing—original draft, review, and editing; visualization; supervision; and project administration. S.R.: conceptualization; methodology; validation; formal analysis; investigation; resources; data curation; writing—original draft, review, and editing; visualization; supervision; and project administration.
Author Disclosure Statement
No competing financial interests exist.
Funding Information
No funding was received for this article.
References
Supplementary Material
Please find the following supplemental material available below.
For Open Access articles published under a Creative Commons License, all supplemental material carries the same license as the article it is associated with.
For non-Open Access articles published, all supplemental material carries a non-exclusive license, and permission requests for re-use of supplemental material or any part of supplemental material shall be sent directly to the copyright owner as specified in the copyright notice associated with the article.
