EpsteinRM, StreetRL. The values and value of patient-centered care. Ann Fam Med, 2011; 9:100–103.
2.
LevinsonW, LesserCS, EpsteinRM. Developing physician communication skills for patient-centered care. Health Affairs, 2010; 29:1310–1318.
3.
LevinsonW, RoterDL, MulloolyJP, et al.Physician–patient communication: The relationship with malpractice claims among primary care physicians and surgeons. JAMA, 1997; 277:553–559.
4.
KingA, HoppeRB. “Best practice” for patient-centered communication: A narrative review. J Grad Med Educ, 2013; 5:385–393.
