Locating a Health Advocate in a Private Obstetrics/Gynecology Office Increases Patient's Receipt of Preventive Recommendations

Abstract

This study was performed to determine if adding a health advocate (HA) to the care team for postmenopausal women increased the number of women for whom the physician recommended screening tests or prevention strategies: cholesterol level, mammography, depression counseling, smoking cessation, or weight reduction. The study took place in two locations of a private obstetrician-gynecologist practice. In one location, an HA reviewed screening forms and counseled women about preventive services recommended by the physician. In the second location, women completed the screening form, but treatment occurred as usual. Women were eligible if they were postmenopausal or age 50 or over and were being seen for preventive care. A total of 210 postmenopausal women were screened. Women who were screened when the HA was present (n= 85) did not differ from women screened at the intervention location when the HA was not present (n = 68) or screened at a second practice location (n = 57) in the prevalence of risk factors. Women were significantly more likely to receive indicated preventive recommendations when the HA was present (24% versus 73%, p < 0.001). For breast cancer screening, nearly all women screened when the HA was present received a referral compared to about one third of women screened when the HA was not present (OR = 3.0, 95% CI 1.8-5.2). Women are more likely to receive recommendations based on screening data when ancillary staff are available to assist in patient education and referral and to encourage physician recommendations. Further work is needed to identify cost-effective methods for supporting physicians' preventive care efforts.