Action learning is a powerful tool for self-awareness and group-awareness that accomplishes four objectives simultaneously: (1) it helps organizations solve urgent problems, (2) it helps build groups that learn, (3) it helps enhance the leadership skills of group members, and (4) it helps develop the emotional intelligence of individuals and groups as a whole. This article explains the use of action learning to help develop the emotional intelligence and leadership capacity of senior public administrators in the U.S. government and the European Commission.
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