Processes of socioeconomic polarisation and social exclusion mark contemporary cities. In many countries, welfare states are in crisis, suffering from post-Fordist transformations. In cities, new ways of governance are needed to overcome the consequences of economic, social and political restructuring. This article seeks to explore the role of civil society in new urban governance arrangements that will hopefully contribute to counter the trends towards social exclusion. While aware of the ambiguity of civil society's role in rebuilding governance relationships, it is argued that, under certain conditions, civil society is found to be a valuable contributor towards more cohesive cities and governance arrangements that promote them. Such conditions involve the existence of a multiscalar democratic governance regime that favours public deliberation and social economy initiatives.