The issue of privacy stirred a tumultuous uproar when the ABC County Health Department (ABCCHD) was planning for an e-Healthcare system that utilized information technology to streamline the administration process of patients. ABCCHD had hired a software vendor, Info-Health, a company that specialized in information system development for the healthcare industry to help in the project. The privacy of patients with Sexually Transmitted Diseases/Human Immunity System was a thorny issue in the implementation of the e-Healthcare system. A trade-off between privacy and cost was discussed and debated. Three alternatives, with varying degrees of privacy and cost, were considered.
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