Ackoff, R. (1967). Management Misinformation Systems, Management Science14(4): 147–156.
2.
HedbergB., and JönssonS. (1978). Designing Semi-Confusing Information Systems for Organisations in Changing Environments, Accounting, Organizations and Society3(1): 47–64.
3.
LuoJ., LyytinenK., and BolandR. (2011). Dialectics of Collective Minding: Creating radical architecture with information technology, MISQ, forthcoming.
4.
WeickK.E., and SutcliffeK.M. (2001). Managing the Unexpected: Assuring high performance in an age of complexity, San Francisco: Jossey-Bass.
5.
WildavskyA. (1983). Information as Organizational Problem, Journal of Management Studies20(1): 29–40.