This paper focuses on Rong and Wilkinson's (2011) recognition of market orientation as process related and considers the implications for research into these processes. Considered are the nature and role of processes and mechanisms by which firms “orient” to the markets in which they operate. Research into processes and their mechanisms represent an important but neglected area of research into firms’ market activities. Methods that can be used to study processes are considered with agent-based simulation highlighted as a particularly fruitful way of doing so.
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