Executive Briefing: Sunnybrook's Matrix Organizational Model—Moving Ahead

Abstract

Traditionally, hospitals have denied the true intricacy of their organization by forcing all reporting relationships into a single structure. To address this complexity, Sunnybrook has developed three independent, yet interrelated, organization dimensions. Three structures—the traditional, the clinical unit and the programmatic dimension —provide a better link of accountability by holding departments responsible for the efficiency of their operations, holding physicians accountable for the resource implication of volume and case mix, and ensuring that the activities of the hospital's departments and clinical units are in line with the hospital's overall mission and programs.